The United States Conference of Catholic Bishops (USCCB) is an assembly of the hierarchy of the Catholic Church in the United States and the U.S. Virgin Islands. The purpose of the Conference is to promote the greater good which the Church offers humankind.  The bishops themselves constitute the membership of the Conference and are served by a staff of approximately 315 lay people, priests, deacons, and religious, located at the Conference headquarters in Washington, DC, with branch offices in Miami, FL and Rome.

The Conference is organized as a corporation in the District of Columbia. Its purposes under civil law are: "To unify, coordinate, encourage, promote and carry on Catholic activities in the United States; to organize and conduct religious, charitable and social welfare work at home and abroad; to aid in education; to care for immigrants; and generally to enter into and promote by education, publication and direction the objects of its being."

The United States Conference of Catholic Bishops is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, national origin, age, religion, sex, marital status, disability or other status protected by Federal, State or local laws, except where a reasonable, bona fide occupational qualification exists.  Upon request, reasonable accommodations will be provided to individuals needing assistance.

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Clergy/religious candidates must request written approval form their diocesan bishop or religious superior before an application can be considered. Diocesan lay employees must also request approval from the local bishop. Minorities are encourage to apply.

Select a Department-Office-Secretariat below to view the available career position(s)

Manager, Virtual Resettlement & Placement (4 POSITIONS OPEN)  (Full Time)
Department-Office-Secretariat: Office of Migration and Refugee Services
Date Posted: March 25, 2024

*This is a fully remote position but must reside in DC, MD or VA.

The Manager, Virtual R&P, is a leader in USCCB’s new Virtual Resettlement segment. The segment provides virtual Reception and Placement case management support and direct assistance to refugees and SIV’s resettling with U.S. ties who will provide housing. The Manager, Virtual R&P supervises 5 Virtual Case Managers, providing supervision and support in all aspects of service delivery. The position oversees the US Tie verification and case assignment processes and monitors the delivery of virtual R&P services. 

The position must demonstrate willingness and ability to understand, respect and contribute to the USCCB mission and to fulfill job duties in accordance with its Catholic identity. This position can work remotely, but the candidate must live in Maryland, DC or Virginia.

Ensures adequate staffing to meet program objectives

•Hires and trains Virtual Case Managers

•Contributes to the development of training modules

Provides leadership and ongoing day-to day management for the Virtual Resettlement Team

•Monitors caseloads, assigns cases to Virtual Case Managers based on caseload, resettlement location and language ability

•Works with Virtual Case Managers to verify that US Ties can provide housing and initial support before assuring cases 

•Laisses with USCCB Processing Unit for all pre-arrival and travel issues

•Provides service delivery technical assistance to Virtual Case Managers, assists with troubleshooting challenging situations and responding to client concerns

•Partners with the Resource Coordinator to identify and create needed resources used by Virtual R&P Case Managers and clients

Monitors Service Provision

•Contribute to quality assurance initiatives, review case files and collect client feedback as outlined in  

•Regularly contributes to grant reporting

Level: Undergraduate degree required.   Graduate degree preferred.

Major Field/Specialty: Public/Business Administration, Public Policy, Computer Technology, Social Sciences or related fields.  

Number of years Required: 5-10 years of directly related experience preferred