Homemakers Furniture Employment

Customer Finance Cashier (Full Time)
Department: Front Office

PAY: $18 per hour

Full Time: Must be able to work both weekend days with 2 days off during the week.

M-F: 11am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

When you join the Homemakers team, you will be part of an established company with a 40-year tradition of providing quality products to our customers, as well as a family and growth-oriented company culture for our employees. Youll find a wide variety of opportunities for development and advancement with Homemakers, as well as set schedule options, competitive pay, and a fantastic benefits package.

Our full-time team members enjoy a generous benefits package that includes:

Medical, dental, and vision insurance
Pre-tax Flexible Spending Accounts (health and dependent care)
Company-paid life insurance
401(k) with company match
Profit-Sharing
Short-term disability
Employee assistance program
Employee discounts (including Nebraska Furniture Mart)
Closed most major holidays
Paid time off
Paid holidays
Opportunities for advancement

Job Description:

As a member of the Finance Retail team, you'll be in charge of assisting customers with completing transactions. Problem-solving skills are a must and you'll be responsible for helping customers with any financing inquiries they might have. This job is fast-paced and customer-facing. Other ways you'll communicate with customers is over the phone and via email.

Job Responsibilities:

Creates positive customer experiences in a fast-paced environment
Effective communication, interpersonal, and relationship-building skills with customers and fellow Finance Team members
Prioritizes various forms of customer interactions and job duties
Explains the why behind company financing and transaction policies to customers
Utilizes communication with different departments and resources to answer a wide variety of customer inquiries
Answers phone calls and respond to voicemails in a timely manner
Enthusiastically assists different departments with outbound calling initiatives for the betterment of the overall customer experience
Answers emails and respond in a timely manner
Values teamwork and creating professional relationships among coworkers

Job Requirements:

High School or GED
Cashiering, cash handling, or transactional experience required
Phone or Call Center experience preferred
Exceptional customer service & communication skills in person, over the phone & via email
Ability to focus in a fast-paced environment
Basic knowledge of Microsoft Office
10 key & typing skills

Physical Expectations:

Ability to stand for extended periods of time

Environmental Conditions:

Will work indoors
Conditions may include hot/cold temperatures, dusty surroundings, and a noisy work environment.

A background check is required.

Homemakers is a tobacco and drug-free workplace. EOE

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Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone:
Email:

Equal Opportunity Employer, including disabled and veterans.

If you want to view the EEO is the Law poster, please choose your language: English – Spanish – Arabic - Chinese

If you want to view the EEO is the Law Supplement poster, please choose your language: English – Spanish - Chinese

If you want to view the Pay Transparency Policy Statement, please click the link: English