Deli Assistant Manager 2 (Full Time)
Department: Deli
Deli Assistant Manager 2
Regular Full Time - Complete Open Availability - WEEKENDS REQUIRED
$21.00 - $24.00
Position Overview:
As the Deli 2nd Assistant Manager you will perform tasks that support the overall daily function of the Deli Department. The 2nd Assistant Managers role will focus on working in the department with up to 70% of the 2nd Assistant Managers time spent in the department managing the customer service team and surrounding areas. Responsibilities will focus on providing direction to the customer service staff on the sales floor, ensure smooth operations and oversee daily responsibilities of the customer service staff while ensuring daily meal and rest break schedule are followed. You will be responsible for supporting the Deli Manager and Deli 1st Assistant Manager in overseeing compliance of Health Department laws and standards, OSHA regulations, and enforcing all company policies. Your responsibilities will include but not be limited to: providing outstanding customer service, ongoing training and development of customer service staff, daily oversite of product rotation and quality control. The Deli 2nd Assistant Manager must possess a high level of patience to provide customer service and staff development, an in-depth understanding of diverse work groups and cultures and the ability to clearly communicate in a group and individual setting.
- Knowledge, Skills and Abilities Required:
- Demonstrate appropriate decision-making capability
- Professional behavior with a proven ability of working with a diverse workforce
- Outstanding customer service, strong interpersonal and problem-solving skills
- Strong leadership skills to direct staff as outlined by management while overseeing multiple and competing priorities
- Punctual, self-motivated and self-directed
- Strong attention to detail
- Excellent communication and organizational skills
- Must be able to competently use MS Word, Excel, Outlook
Responsibilities & Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have a strong work ethic and complete tasks in a timely manner
- Ability to multi-task, delegate tasks and direct staff in an environment of constant change
- Collaborate with the Deli Manager and Deli Coordinator
- Control selection and spoilage of product through proper ordering and rotation of product
- Communicate events and new items to staff and management
- Prepare for, organize and communicate catering needs to all relevant parties
- Maintain cleanliness of deli department at all times
- Provide excellent and quality service to customers
- Assist management in the training, development and ongoing introduction of new products for employees
- Order, stock and maintain appropriate levels of selected items
- Properly execute Intercompany Transfers
Perform all other duties assigned
Physical requirements:
- The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
- While performing the duty of this job, the employee is regularly required to stand, walk, squat, reach and kneel
- The employee must frequently talk or hear and reach with both hands and arms above and below the shoulder
- The employee is occasionally required to sit, climb or crawl
- The employee must be able to bend and twist at waist and neck.
- The employee must be able to use their fingers to operate a keyboard or mouse in order to complete administration duties
- The employee must occasionally lift and carry up to or over 50 pounds items and regularly lift up to and carry 25 pounds items
- The employee must be able to tolerate repetitive reaching, handling, grasping, pushing, pulling gripping and manipulation of hands and fingers in order to face, stock and build displays
- The employee must be able to tolerate intermittent noise from customers, machinery and overhead speakers
- The employee must be able to work around heavy equipment and machinery such as but not limited to: a forklift, bailers, pallet jack, electric lift and large trucks
- The employee must be able to tolerate moderate amounts of dust, chemical fumes from common household cleaning agents
- The employee must be able to occasionally tolerate temperature changes when moving in and out of refrigerated areas
- The employee must wear non-slip shoes at all times