Front End Customer Service Manager  (Full Time)
Location: Cotati, Ditty Ave, Montecito, Stony Point, Windsor
Department: Front End

Front End Customer Service Manager

 

Shift - All Shifts (Complete Open Availability) - Weekends Required

 

Position Overview: 

As Front End Customer Service Manager you are directly responsible for the execution and management of the day-to-day operations of the Front End.  Responsible for leading, motivating, training, developing and managing the customer service staff with a focus on creating and fostering customer engagement while providing customers with outstanding customer service.  Responsible for the financial aspects of the front end operations of the store.  Responsible for administering performance goal tests, assessing customer service statistics, identifying areas of improvement, making strategic decisions, and deploying strategies focused toward the Company mission of providing the best customer service experience for our customers. 

 

Essential Duties and Responsibilities:

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

High school diploma or general education degree (GED); or equivalent combination of education and experience.

 

 EXPERIENCE

SKILLS

LANGUAGE SKILLS

 

REASONING ABILITY

 

TRAININGS, CERTIFICATES, LICENSES, REGISTRATIONS

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

 

If you would like to set profiles, manage, and track your submissions you can register here

...or if you already have an account you may login here

...or




Powered by iRecruit.