Wellness Manager (Full Time)
Location: Ditty Ave, Montecito, Stony Point, Windsor, Not Store Specific
Department: Produce
WELLNESS MANAGER
SHIFTS -All Shifts -(Complete Open Availability) -Weekends Required
This Position is Not Store Specific -Must be available at all locations.
SUMMARY
As the Wellness Department Manager you are expected to control all activities that support the Departments growth and profitability. Specifically, you are directly responsible for scheduling, personnel management, merchandise procurement, gross margin management, merchandising and quality standards, customer, and safety and sanitation in your Department. You are responsible for all communication and administration necessary for the successful completion of your duties and for ensuring compliance with all Federal, State and local laws. Your job duties will also include any additional duties deemed appropriate by the Store Director and Department Coordinator.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Ability to effectively lead from the companys Mission Statement
- Provide, maintain and set standards for customer service, merchandising and quality control
- Create, develop and maintain original and innovative product merchandising and uphold merchandising standards
- Responsible for inventory procurement and management of category inventory, processing invoices and returns
- Maintain positive vendor relations
- Responsible for attainment of budgeted financial targets for the Wellness department
- Oversee the ordering process to meet Olivers Market quality standards and achieve competitive pricing
- Write weekly schedules and manage labor budget that support maintaining department standards
- Responsible for management, training, mentoring and development of Wellness staff
- Responsible for providing an environment that supports training, development and mentoring of staff to maintain a high level of performance and minimize turnover
- Responsible for completing all Human Resources administration and compliance duties; scheduling, reviews, time and attendance, Company policy compliance and terminations
- Track all staff time and attendance and complete appropriate paperwork
- Complete 1000 hours reviews for all Wellness StaffMust work a minimum of four of the six holidays outlined in the Employee Handbook including the day before Thanksgiving and on Christmas Eve
- Create and sustain collaborative and productive working relations with the Store Director, Wellness Coordinator, Wellness Assistant Manager, and other Wellness Department Managers
- Attend all recurring store level manager meetings
- Attend and facilitate Wellness staff attendance of off-site product trainings
- You are expected to conduct your affairs with integrity and in accordance with all policies outlined in the companys handbook
- You are responsible for all communication and administration necessary for the successful completion of your duties
- Your job duties will also include any additional duties deemed appropriate by the Store Director and Wellness Coordinator
QUALIFICATIONS:
EXPERIENCE & KNOWLEDGE
- A minimum of 2 years of relevant experience as a Wellness Department Manager or Assistant Wellness Department Manager in a retail environment
- Minimum of 2 year of experience in a leadership role
- Minimum of 2 years of experience with supplements and personal care sales
- Knowledge of regulatory standards and rules; OSHA, FDA (including DSHEA and Federal Food, Drug & Cosmetics Act)
SKILLS
- Must have excellent interpersonal skills, well organized and detailed oriented
- Must have excellent customer service skills
- Must have excellent communication skills; written and oral
- Financial acumen and ability to read and interpret financial statements
- Administration/financial skills
- Must have strong work ethic and organizational skills
- Ability to multitask and prioritize competing projects
- Must have the ability to effectively lead and train a diverse staff
- Excellent time management skills; self-motivated, self-directed and able to multitask
- Ability to make decisions quickly and effectively
- Detail oriented with strong management skills
- A working knowledge of the stores day-to-day operations and relevant Olivers Market policies and standards
- Ability to work well with others and as part of a team
- Ability to perform all physical requirements of position
- Proficient with Microsoft Word, Excel, Outlook, 10 key, and computer programs associated with this position
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duty of this job, the employee is regularly required to stand, walk, squat, reach and kneel.
- The employee must frequently talk or hear and reach with both hands and arms above and below the shoulder.
- The employee is occasionally required to sit when performing administrative duties.
- The employee must be able to bend and twist at waist and neck.
- The employee must be able to use their fingers to operate a register, keyboard and mouse.
- The employee must occasionally lift and carry up to or over 50 pounds items and regularly lift items up to 10 pounds.
- The employee must be able to tolerate repetitive reaching, handling, grasping, pushing, pulling gripping and manipulation of hands and fingers.
- The employee must be able to reach above and below shoulders to access products on all shelves.
- The employee must be able to tolerate intermittent noise from heavy equipment, customers, and overhead speakers.
- The employee must be able to occasionally work around heavy equipment and machinery such as but not limited to: a forklift, bailers, pallet jack.
- The employee must be able to tolerate moderate amounts of dust, chemical fumes from common household cleaning agents.
- The employee must be able to tolerate some work in extreme temperatures while working in the refrigerator.
- The employee must wear non-slip shoes at all times.
