Wine Assistant Manager (Full Time)
Location: Ditty Ave
Department: Support
Shifts:Complete open availability
As the Wine Assistant Manager you will be responsible for supporting the Wine Manager in activities pertaining to the overall function and management of the Wine Department. You will perform tasks related to the successful function of the Department while providing outstanding customer service. You will be required to assist the Wine Manager in order writing, inventory control, receiving, proper rotation of product, maintaining health and safety standards and compliance with applicable County, State and Federal laws including OSHA, Health Department laws and standards and the Olivers Market IIPP. In addition you will be responsible for the daily direction of Department staff and display excellent leadership. This position requires a minimum of two years hands-on experience in the field of wine, beer and spirits. Must be at least 21 years of age.
Knowledge, Skills and Abilities Required:
The requirements listed below are representative of the knowledge, skill and/or ability required.
- Demonstrate appropriate decision-making capability
- Professional behavior with a proven ability of working with and directing a diverse workforce
- Outstanding customer service, strong interpersonal and problem-solving skills
- Strong leadership skills to direct staff while overseeing multiple and competing priorities
- Punctual, self-motivated and self-directed
- Strong attention to detail
- Advanced knowledge of wine, beer and spirits, mixers and food and beverage pairing
- Excellent communication and organizational skills
- Superb merchandising skills
- Proficient in Microsoft Office Suite including, MS Word, Excel, Outlook
- Knowledge of SAGE and warehouse inventory
- Must have scheduling flexibility to work any required hours including early mornings, weekends and holidays
- Ability to demonstrate the safe operation and use of all required equipment; forklift, manual and powered pallet jack, bailer, hand-trucks, carts, six-wheeler, box cutter
- Familiarity with Ceridian Dayforce to edit the schedule when appropriate
- Must be able to add, subtract, multiply and divide and demonstrate a basic understanding of financial spreadsheets and profit margins
Responsibilities & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide a superior customer service experience
- Provide leadership and direction to the Department staff
- Create and maintain a safe environment for employees and customers
- Assist in conducting Facilitator training for each employee as outlined in the IIPP
- Assist in the training, development and ongoing introduction of new products to staff
- Coordinate with the Wine Manager in the overall management of the Department
- Maintain strong communication between store management, corporate buyer, corporate warehouse, other wine departments, POS and graphics
- Taste and evaluate wine, spirits and beer in critical fashion; varietal and stylistic correctness, quality for price
- Write staff recommendation on your choice of product, helping customers form a better understanding of what theyre purchasing
- Merchandise department, including building displays, to meet high standards and promote continued growth of sales
- Adhere to all Safety practices outlined in the Company IIPP and monitor the safety work practices of staff
- Cut new products into sets and ensure alignment with other locations
- Order, stock and maintain appropriate levels of inventory
- Assist in managing warehouse inventory using SAGE database
- Update the back stock inventory and maintain accuracy
- Fulfill customer requests and special orders
- Control spoilage of product through proper rotation
- Maintain cleanliness standards of Department at all time
- Effectively build and maintain distributor sales representative relationships
- Facilitate collaboration with vendors to ensure products are ordered and stocked
- Complete administrative duties including log and submit purchase orders and invoices, review and submit corrections on ad proofs, complete and process intercompany transfers
- Proof newsletter and email blasts and report any adjustments to the corporate buyer, POS and graphics
- Follow and enforce applicable Federal, State and County laws with a strong focus on OSHA Safety regulations, Health Department regulations and Olivers Market IIPP
- Perform all other duties assigned by Department Manager, Department Coordinator and Store Management
Requirements:
Benefits:
- Employee Stock Ownership Plan (ESOP)
- Competitive Wages & Benefits
- Medical, Dental, And Vision
- 401 (k) retirement
- Employee Discounts
- Paid Time off and Sick Time
- Flex Spending Account for Medical & Dependent Care
- Regular Wage Increases
- Commuter Benefits
- Safety Incentive Program
- Career Development and Growth Opportunities
