Front End Bagger (Part Time)
Location: Not Store Specific
Position Overview:
Frond End Utility Clerks provide the highest standards of customer service. The responsibilities are many and varied, and directed toward maintaining customer relations while completing job duties.
Knowledge, Skills and Abilities Required:
- Excellent customer service skills
- Excellent communication skills
- Problem solving skills
- Self-motivated and solutionoriented
- Detailed oriented
- Ability to multitask
- Ability to work successfully in a fast paced and environment
- Possess customer service experience
Responsibilities & Qualifications:
- Provide excellent and quality service to customers by giving them immediate and undivided attention
- Respond to customers questions, answer to best of abilities and follow through on all questions and requests
- Complete in-store training program
- Be aware of products and their location in the store
- Bag customer groceries efficiently, accurately and to the customers satisfaction
- Offer service and assist customers with their groceries out to their car
- Perform Go-Backs when needed
- Gather and round up shopping carts and handbaskets
- Maintain a calm, friendly and demeanor at all times
- Answer department telephone calls and with proper phone etiquette when time permits
- Face items throughout the store
- Assist and support other departments when needed
- Operate front end mobility scooter and plug it in for charging after use by a customer
- Keep the front end clean, sweep floors and sanitize front end equipment
- Keep Front end supplies and register area well-stocked
- Perform other duties as directed
Requirements:
- 16 years +, or attending high school and must be eligible for a valid work permit
- Regular attendance is fundamental
- Must be available for flexible scheduling in order to meet the departments needs
- Basic knowledge of the stores layout
- Practice safe use of all tools and equipment required by the position, know and implement proper lifting techniques, and immediately report safety violations and hazards
- Maintain a clean and organized work area
- Ability to stand on feet for long periods of time
- Ability to follow instructions and procedures and communicate with all Front End Staff regarding department operations
- A strong work ethic
- Ability to effectively communicate with others, convey enthusiasm and work well with customers and staff
- A desire to learn and grow with the Olivers team
- Good attendance
- Follow and enforce all applicable State of California Health and Safety Codes
- Ability to fulfill all physical requirements of the position
Physical requirements:
- While performing the duty of this job, the employee is regularly required to stand, walk, reach and use both hands to handle, finger or feel objects
- frequently talk or hear and reach with both hands and arms above and below the shoulder
- Be able to tolerate frequent pushing and pulling during cart runs
- The employee is occasionally required to squat, climb, kneel or crawl
- The employee must be able to walk on uneven ground
- The employee must be able to bend and twist at waist and neck.
- The employee must occasionally lift and carry up to 50 pounds of items such as bulk dog food, large bags of oatmeal or rice, cartons of milk or beverages, trash containers, etc., a distance of 10 - 100 feet
- The employee must regularly lift up to 10 pounds lifting and bagging items such as canned goods, packaged food, cleaning products, etc., a distance of 10 100 feet
- The employee must be able to tolerate repetitive reaching, handling, grasping, gripping and manipulation of hands and fingers in order to lift and bag items such as canned goods, packaged food, cleaning products, etc.
- Successful performance requires specific vision abilities that include close vision and the ability to adjust focus including having adequate visual acuity to verify invoices and other written documents
- The employee must have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as clean up requests (due to accidental spills or breakage of glass or plastic containers having liquid contents)
Benefits
- Work for an amazing, locally owned business
- Medical
- Dental
- Vision
- ESOP
- 401K
- Paid Time Off