Front End Store Lead/Supervisor  (Full Time)
Location: Windsor

Knowledge, Skills and Abilities Required:

Lead, direct, motivate and inspire others to excel in all aspects of the Front End

functions

Excellent customer service, interpersonal and communication skills

Problem solving skills and ability to multitask

Selfmotivated, proactive and solutionoriented

Able to delegate tasks and responsibilities as well as prioritizing

Have a strong basis in basic math (addition, subtraction, multiplication and division)

Possess knowledge of basic computer skills

Able to make effective decisions under time constraints

Dependable and reliable to work shifts as scheduled

Ability to solve customer request/needs and answer employee questions

Write customer/employee accident reports

Advanced product knowledge and knowledge of other departments and their layouts

Responsibilities:

Perform all duties and responsibilities of a Checker

Act as a liaison between staff and management

Support the Front End Manager with all department functions as well as keeping them

and the Front End staff informed of all events that may affect the Front End

Assist in development and training of new employees

Field customer comments and complaints and follow through for customer satisfaction

Direct work of Checkers and Utility Clerks as well as their break and lunch periods so as

to ensure the break schedule is followed

Handle safe and money loan/pulls, authorize credit card and check transactions,

maintain accurate cash drawer setup funds, and process and approve returns, exchanges,

credits, overrides, etc.

Maintain accurate retail pricing and accurate signage

Complete gift card sales to customers when required

Open and close the department and store according to standard procedures

Perform other duties as assigned by Management

Qualifications:

Must be at least 21 years of age

Must pass a credit check and drug screening

Must be able to lift up to 50 pounds occasionally and up to 10 pounds regularly

Must be able to work with flour, fresh fruit, vegetables and nuts

Able to stand on feet for long periods of the day

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