Front End Utility Clerk/Bagger  (Full Time)
Location: Ditty Ave

Knowledge, Skills and Abilities Required:

Excellent customer service skills

Excellent communication skills

Problem solving skills

Selfmotivated and solutionoriented

Detailed oriented

Ability to multitask

Ability to work successfully in a fast paced and environment

Possess customer service experience

Responsibilities & Qualifications:

Duties:

Provide excellent and quality service to customers by giving them immediate and

undivided attention

Respond to customers questions, answer to best of abilities and follow through on all

questions and requests

Complete instore training program

Be aware of products and their location in the store

Bag customer groceries efficiently, accurately and to the customers satisfaction

Offer service and assist customers with their groceries out to their car

Perform GoBacks when needed

Gather and round up shopping carts and handbaskets

Maintain a calm, friendly and demeanor at all times

Answer department telephone calls and with proper phone etiquette when time

permits

Face items throughout the store

Assist and support other departments when needed

Operate front end mobility scooter and plug it in for charging after use by a customer

Keep the front end clean, sweep floors and sanitize front end equipment

Keep Front end supplies and register area wellstocked

Perform other duties as directed

Requirements:

16 years +, or attending high school and must be eligible for a valid work permit

Regular attendance is fundamental

Must be available for flexible scheduling in order to meet the departments needs

Basic knowledge of the stores layout

Practice safe use of all tools and equipment required by the position, know and

implement proper lifting techniques, and immediately report safety violations and hazards

Maintain a clean and organized work area

Ability to stand on feet for long periods of time

Ability to follow instructions and procedures and communicate with all Front End Staff

regarding department operations

A strong work ethic

Ability to effectively communicate with others, convey enthusiasm and work well with

customers and staff

A desire to learn and grow with the Olivers team

Good attendance

Follow and enforce all applicable State of California Health and Safety Codes

Ability to fulfill all physical requirements of the position

Physical requirements:

The physical demands described below are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Some requirements may be

modified to accommodate individuals with disabilities:

While performing the duty of this job, the employee is regularly required to stand, walk,

reach and use both hands to handle, finger or feel objects

The employee must frequently talk or hear and reach with both hands and arms above

and below the shoulder

The employee must be able to tolerate frequent pushing and pulling during cart runs

The employee is occasionally required to squat, climb, kneel or crawl

The employee must be able to walk on uneven ground

The employee must be able to bend and twist at waist and neck.

The employee must occasionally lift and carry up to 50 pounds of items such as bulk dog

food, large bags of oatmeal or rice, cartons of milk or beverages, trash containers, etc., a

distance of 10 100 feet

The employee must regularly lift up to 10 pounds lifting and bagging items such as

canned goods, packaged food, cleaning products, etc., a distance of 10 100 feet

The employee must be able to tolerate repetitive reaching, handling, grasping, gripping

and manipulation of hands and fingers in order to lift and bag items such as canned goods,

packaged food, cleaning products, etc.

Successful performance requires specific vision abilities that include close vision and the

ability to adjust focus including having adequate visual acuity to verify invoices and other

written documents

The employee must have sufficient physical mobility or agility to be able to respond

quickly to fire or other emergencies such as clean up requests (due to accidental spills or

breakage of glass or plastic containers having liquid contents)

The employee must be able to tolerate intermittent noise from customers and overhead

speakers.

The employee must be able to work with fresh fruits, vegetables, nuts and houseplants

without suffering negative allergic consequences that impact performance.

The employee must be able to work around heavy equipment and machinery such as

but not limited to: forklifts or bailers

The employee must be able to tolerate moderate amounts of dust, chemical fumes from

common household cleaning agents and perfume scents

The employee must wear a safety vest whenever completing a cart run

The employee must wear nonslip shoes at all times

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