Understand, compile, and organize job order information for the job ticket and order entry system for all levels of complexity.

Accurately enter job order specifications into job ticket order entry system, including the ability to send, receive, and retrieve supplied files via a variety of file formats.

Responsible for bar code process, customer estimate and quote.

As primary customer and sales contact must have complete ownership of job ticket from job entry to ship date.

Assist Customers and Sales with file evaluation, documentation, and graphic production issues, including preflight supplied files.

Coordinate, attend, and/or facilitate meetings or contacts in order to achieve department/customer goals.

Check to ensure that appropriate changes were made to resolve customers' problems.

Ability to cope with unpleasant, angry, or discourteous people.

Conduct discussions/conversations with others (face-to-face, by telephone, or other methods).

Counsel and train less experienced account coordinators on procedures and production methods.

Regular attendance.

Accuracy - Ability to perform work accurately and thoroughly.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Adaptability - Ability to adapt to change in the workplace.

Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Communication, Written - Ability to communicate in writing clearly and concisely.

Customer Focus - Ability to take care of the customers' needs (internal and/or external) while following company procedures.

Dependability - Demonstrates the ability to be reliable, accountable, and trustworthy.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Productivity - Ability to produce a standard workload.

Relationship Building - Ability to effectively build relationships with customers and co-workers.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Vision (Color)