Front Desk Receptionist  (Part Time)
Location: Norwich, CT

FRONT DESK RECEPTIONIST-GET BENT IN NORWICH

This is a part-time position, 5-20 hours/week (flexible) $14/hour.  Must be available starting at 5 am.

 Position Summary

The Front Desk Receptionist(s) ensures that all visitors to our fitness studio are provided a top-notch experience. This position is often the first representative a visitor or member will encounter and will be seen as the “face” of Get Bent in Norwich. It is imperative that the Receptionist is courteous, professional, and helpful at all times. The Receptionist is also responsible for the facility and customer service aspects of the business and will be expected to communicate with patrons in an enthusiastic, respectful, and kind manner, while ensuring our space is kept clean and organized.

 Work Functions & Responsibilities 

• Opens fitness center ensuring facility is ready and welcoming for members
• Maintains a clean and tidy environment throughout the entire facility  
• Inspects yoga studio and fitness and spin rooms and ensures they are clean, and all props are organized
• Inspects bathrooms and showers and keeps all bathroom areas clean and tidy
• Ensures laundry (towels, blankets etc.) is washed and folded as needed
• Greets members and guests upon entry and answers any questions
• Assists members with check in/sign in online
• Answers phone calls
• Administers Mindbody software online
• Oversees the general needs of the facility
• Closes studio and completes all closing tasks
• Ensures supplies are stocked
• Maintains a professional, courteous relationship with Instructors and fellow staff members
• Performs other duties assigned 

Required Qualifications 

• Must have reliable transportation
• Strong organizational skills and computer proficiency
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
• Excellent customer service skills
• Exceptional interpersonal skills and the ability to work collectively with the fitness studio team and fellow associates 

Preferred Qualifications 

• Previous experience/familiarity in a fitness center
• Mindbody Software experience is strongly preferred 

Special Requirements 

• Early morning availability, opening shift starts at 5 am
• Night and weekend availability, closing shift will be until 8:30 pm 

Physical Requirements: 

• Frequent walking around the studio to ensure room readiness
• Frequent overhead reaching
• Operates a tablet/computer, printer and telephone
• Frequently required to walk, stand, sit, talk, and hear
• Vision abilities required include close vision, color vision, peripheral vison, depth perception, and the ability to adjust focus 

Working Conditions:  

Noise level in the work environment varies based on fitness classes in session. 

NOTE: the American Group businesses follow the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. We shall not discriminate on the basis of disability in its hiring and employment practices. We shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the business.

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