Lodge Night Auditor (Full Time. Grave Shifts) Position: Lodge Night Auditor Wage: 17.50/hr POSITION SUMMARY: Responsible for the successful overall operations related to Front Desk and Night Audit of the Hotel and Lodge, ensuring accurate and timely guest billings. ESSENTIAL DUTIES: Maintain a working knowledge of both properties as well as special events of the Casino. Respond to guests' requests, complaints, or inquires courteously and promptly. Prepare and distribute management reports to Hotel/Lodge Administration and Finance. Audit all guest records. Verify credit card authorizations. Post room and tax charges to guest accounts. Maintain a thorough and accurate knowledge of hotel occupancy and inventory. Make reservations, cancellations, and reschedules upon request. Check in/out guests and manage "Walk Ins" in a timely manner. Prepare accurate and timely reports. Conduct accurate cash, credit card, and voucher payments. Answer phone calls, in house text messages and two-way radio, deliver messages, as appropriate. QUALIFICATIONS: Education: High School diploma, or Equivalent required. Experience: Prefer one (1) year prior hotel experience, preferably as a Night Auditor. Knowledge, Skills, and Abilities: Computer knowledge with Microsoft Office Programs Effective communication (verbal) skills. OPERA PMS system experience a plus. Be at least 18 years of age. Able to demonstrate eligibility to work in the U.S. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License. |
555 Middle Verde Road, Camp Verde, AZ 86322 - 800-381-SLOT (7568) - cliffcastlecasino.com |