Beverage Server  (Full Time, Day Shifts)
Department: Food & Beverage

Position: Beverage Server

Department: Food & Beverage

Wage: 7.00/hr. plus tips

 

 

POSITION SUMMARY:  Responsible for providing exceptional beverage service to all Casino Guests in accordance with CCCH & departmental standards.

ESSENTIAL DUTIES: Specific areas of responsibility included, but not limited to:

·         Take and deliver beverage orders to guests in a prompt and courteous manner while maintaining a friendly and pleasant atmosphere.

·         Maintain knowledge of beverage menu, all products, and POS system.

·         Continuously walk through assigned section with beverage cart offering service and upsell according to department SOPâ??s.

·         Observe alcoholic beverage service rules according to Title 4 & department standards to prevent serving minors, over-serving, or serving intoxicated guests.

·         Stock, replenish and clean beverage work areas, including self-serve station and picking up glassware on casino floor.

·         Balance a cash bank and keep accurate records of sales transactions for end of shift report.

·         Complete opening and closing side work duties in a timely manner.

·         Maintain knowledge of all CCCH & department special events and promotions.

·         Perform other duties as directed.

 

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

·         Education: N/A

·         Work Experience:

a.       Have at least 6-monthâ??s previous work experience in a cash money-handling position.

·         Knowledge, Skills, and Abilities:

a.       Be personable, outgoing and able to deliver exceptional guest service.

b.       Be able to plan, be well organized, and possess a good memory for guests and beverage orders.

·         Professional Licenses & Certifications Requirements:

a.       Have or obtain a valid Title 4 and Alcohol Awareness certification upon hire.

b.       Have or obtain a valid Food Handlers certification upon hire.

·         Be at least:     18 years of age.

·         Be able to demonstrate eligibility to work in the U.S.

·         Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

·         Be able to communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.

·         Be available to work all shifts, weekends, and holidays as deemed necessary.

·         Be able to comply with all Cliff Castle Casino Hotel policies and procedures.