Beverage Server  (Full Time, Day Shifts)
Department: Food & Beverage

Position: Beverage Server

Department: Food & Beverage

Wage: 7.00/hr. plus tips

POSITION SUMMARY: Responsible for providing exceptional beverage service to all Casino Guests in accordance with CCCH & departmental standards.

ESSENTIAL DUTIES: Specific areas of responsibility included, but not limited to:

Take and deliver beverage orders to guests in a prompt and courteous manner while maintaining a friendly and pleasant atmosphere.

Maintain knowledge of beverage menu, all products, and POS system.

Continuously walk through assigned section with beverage cart offering service and upsell according to department SOPs.

Observe alcoholic beverage service rules according to Title 4 & department standards to prevent serving minors, over-serving, or serving intoxicated guests.

Stock, replenish and clean beverage work areas, including self-serve station and picking up glassware on casino floor.

Balance a cash bank and keep accurate records of sales transactions for end of shift report.

Complete opening and closing side work duties in a timely manner.

Maintain knowledge of all CCCH & department special events and promotions.

Perform other duties as directed.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Education: N/A

Work Experience:

a. Have at least 6-months previous work experience in a cash money-handling position.

Knowledge, Skills, and Abilities:

a. Be personable, outgoing and able to deliver exceptional guest service.

b. Be able to plan, be well organized, and possess a good memory for guests and beverage orders.

Professional Licenses & Certifications Requirements:

a. Have or obtain a valid Title 4 and Alcohol Awareness certification upon hire.

b. Have or obtain a valid Food Handlers certification upon hire.

Be at least: 18 years of age.

Be able to demonstrate eligibility to work in the U.S.

Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

Be able to communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.

Be available to work all shifts, weekends, and holidays as deemed necessary.

Be able to comply with all Cliff Castle Casino Hotel policies and procedures.