Sportsbook Ticket Writer  (Full Time)
Department: Gaming

Cliff Castle Casino Hotel Sportsbook is currently looking formotivated, energetic and experienced Retail Sportsbook Ticket Writers to join the team at our brand-new retail sportsbook in Camp Verde, AZ. Reporting to the Sportsbook Supervisor, the successful candidate will have a stellar can-do attitude and a strong desire to play an integral role in smooth daily operations. In this highly visible role, we will look to the Retail Sportsbook Ticket Writer to provide accurate and excellent guest service in the Sportsbook.

WHAT YOU WILL OWN

• Welcome all guests in a professional manner with a professional appearance.
• Accurately process a high quantity of small and large denomination client transactions including placing sports wagers.
• Effectively handle guest concerns and appropriately escalate to supervisor when necessary.

Strict adherence to all policies and procedures.

Explain wagering rules including betting lines, odds, and bet types to guests as needed.

Other duties as assigned to ensure the smooth operations of the Sportsbook.

SKILLS WE SEEK

• Attention to detail providing superior customer service
• Excellent written and verbal communication skills
• Willingness to work a varied and flexible schedule consisting of nights, weekends & holidays

Superior guest relations skills

• Experience in high volume cash handling

Ability to perform well in a high-pressure environment

Sports betting knowledge

Required

• Must be minimum 18 years old and able to obtain an Arizona Gaming License
• Bachelors degree in related field or equivalent related work experience in a gaming environment
• One to three years prior supervisory experience
• High School Diploma/GED

About Cliff Castle Casino Hotel Sportsbook

Cliff Castle Casino Hotel Sportsbook is dedicated to a culture of high performance and ensuring our staff is setup to deliver their best. We offer a fast-paced, dynamic work environment where emphasis is placed on our most important asset: our people. If you are driven and in search of a new opportunity that values people, creativity, opportunity, results and a commitment to excellence then this is where you want to be!

BENEFITS

Medical, Dental, Vision, Life Insurance, 401(k) with employer match and PTO