Restaurant Manager  (Full Time)
Department: Food & Beverage

Position: Restaurant Manager

Department: Food & Beverage

Reports to: F & B Director

Summary: Responsible for leading, supervising, and scheduling the front house staff in all Food Department Venues

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:

 Complete schedules for the front of house staff to ensure adequate staffing for level of business.

 Ensure Food Supervisors are completing paperwork; counseling notices, Attendance Reports, OJT Training, Timesheets, Side work Sheets, in a timely, efficient and consistent manner.

 Interview new applicants, make hiring recommendations and complete appropriate new hire paperwork.

 Provide the Food & Beverage Director status report of all occurrences and incidents.

 Liaison between the Food & Beverage Director and Food Supervisors.

 Responsible for completing and issuing Counseling Notices, Attendance Reports, delegating and completion of Appraisals and any other supporting documentation to Food Supervisors.

 Ensure POS machines are programed correctly working properly with the assistance of the IT Department.

 Ensure a partnership exists with the Executive Chef and Beverage Manager to identify any business needs and opportunities. Supervise FOH staff and mobilize departmental participation.

 Maintain communication individually and collectively.

 Work effectively with all levels of management.

 Ensure a maximum level of guest service and satisfaction, throughout the department is achieved and maintained.

 Perform other duties as assigned.

 

Mandatory Requirements:

 Maintain high standard of professionalism.

 Must be able to handle difficult situations.

 Must be able to tactfully and professionally enforce discipline when needed.

 Must possess strong problem solving, organizational and planning skills.

 Must be willing to work all positions and any shift if needed.

 Must be able to learn and manage current POS system.

 High School Diploma or G.E.D.

 Three years’ experience in the food service industry including restaurant supervisory experience.

 Must have a Food Handler's certification or obtain within 30 days of hire.

 Ability to work in a fast pace atmosphere.

 Must be computer literate.

 Must be physically able to stand and walk for long periods of time.

 Must be able to work all shifts including weekends, holidays and special events.

 Must have employment eligibility in the U.S.

 Ability to obtain a valid gaming license.

 Effectively communicate in both written and verbal form.

 Must be able to lift up to 40lbs.

 Must maintain a valid driver’s license and a driving record which is acceptable to our insurer.

 Must adhere to department policies and procedures.

 Must attend State, Federal, Tribal, Casino and Department mandatory trainings and pass any applicable testing.





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