Storytellers Host  (Full Time, Swing Shifts)
Department: Food & Beverage

Position:        Storytellers Host

Department:   Food and Beverage

Reports to:     Storytellers Supervisor

Rate of Pay:    $15.00

 

Summary: Responsible for ensuring maximum Guest service and satisfaction in Storytellers and assisting in all POS transactions where needed.

 

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:

  • Greet, take reservations, seat Guests and communicate professionally with all Guests.
  • Must present a positive and helpful image to all guests.

  • Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.

  • Ensure restaurant floor operations are conducted in a smooth, efficient manner to maximize guest satisfaction.
  • Responsible for listening to, evaluate and assure control of guest grievances with communication with the Supervisor.
  • Set priorities with direction from Storytellers Supervisor for all FOH Storytellers Team Members and provide assistance as needed.

  • Responsible for Info-Genesis cashier functions and transactions.

  • Performs other duties and tasks as assigned.

     

     

Mandatory Requirements:

  • Must be at least 21 years of age.

  • Professional and highly exceptional Guest service skills.

  • Ability to communicate effectively, and present a clean, well-groomed appearance.

  • Fine dining experience preferred.

  • Excellent attendance.

  • Strong organizational and interpersonal skills required.

  • Ability to read, write, speak, and understand English.

  • Able to sit, stand, walk for extended periods of time.

  • Must have employment eligibility in the U.S.

  • Ability to obtain a valid non-gaming license.

  • Must attend State, Federal, Tribal, Casino and Department mandatory trainings and pass any applicable testing.

 





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