Storytellers Host  (Full Time, Swing Shifts)
Department: Food & Beverage

Position: Storytellers Host

Department: Food and Beverage

Reports to: Storytellers Supervisor

Rate of Pay: $16.00

Summary: Responsible for ensuring maximum Guest service and satisfaction in Storytellers and assisting in all POS transactions where needed.

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:

• Greet, take reservations, seat Guests and communicate professionally with all Guests.

• Must present a positive and helpful image to all guests.

• Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.

• Ensure restaurant floor operations are conducted in a smooth, efficient manner to maximize guest satisfaction.
• Responsible for listening to, evaluate and assure control of guest grievances with communication with the Supervisor.

• Set priorities with direction from Storytellers Supervisor for all FOH Storytellers Team Members and provide assistance as needed.

• Responsible for Info-Genesis cashier functions and transactions.

• Performs other duties and tasks as assigned.

Mandatory Requirements:

• Must be at least 18 years of age.

• Professional and highly exceptional Guest service skills.

• Ability to communicate effectively, and present a clean, well-groomed appearance.

• Fine dining experience preferred.

• Excellent attendance.

• Strong organizational and interpersonal skills required.

• Ability to read, write, speak, and understand English.

• Able to sit, stand, walk for extended periods of time.

• Must have employment eligibility in the U.S.

• Ability to obtain a valid non-gaming license.

• Must attend State, Federal, Tribal, Casino and Department mandatory trainings and pass any applicable testing.