Hotel Housekeeping Supervisor-PT  (Part Time, Day Shifts)
Department: Hotel

Position: Hotel Housekeeping Supervisor

Department: Hotel

Reports to: Assistant Executive Housekeeper

Rate of Pay: $13.00 per hour

Summary: Provide overall direction of institutional housekeeping programs in all areas of the Hotel to ensure clean, orderly, and attractive conditions.

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:
Adhere to all casino and departmental policies and procedures including all regulatory requirements.
Provide leadership to all levels of staff.
Make impartial decisions involving Guests and Team Members.
Responsible for new hires, terminations, evaluations, and counseling of all Housekeeping Team Members.
Responsible for correcting and coaching Team Members who have violated company or departmental procedures.
Keep open communication between other departments.
Periodically inventory supplies and equipment.
Plan work schedules to ensure maximum Guest service.
Investigate new and improved cleaning instruments and methods.
Select and purchases new furnishing.
Create, develop and implement an effective strategy of organization for the hotel, coordinating with all levels of hotel staff, in accordance with the Hotel Manager.
Facilitate the flow of information throughout the property by organizing and presiding over regularly scheduled meetings with other hotel departments.
Assists in planning budgets for housekeeping department.
Review various reports, identifying potential misinformation and/or conflicts, and reporting to appropriate individuals.
Analyze service and general operations for the housekeeping department on a daily basis, giving feedback and offering direction, as needed.
Ensure a maximum level of service and satisfaction is achieved and maintained.
Tactfully handles stressful and difficult situations with Guests and other Team Members.

Ensure all support duties and responsibilities are carried out in an efficient and timely manner.
Must possess the ability to perform housekeeping duties as needed, based on staffing levels.
Attend all meetings and training as required.
Performs additional duties as assigned.


Mandatory Requirements:
High School Diploma or G.E.D.
Two (2) years of experience in the Hotel industry.
Two (2) years of supervisory experience.
Must possess excellent communication skills and Guest service.
Ability to work in a fast paced atmosphere.
Must be able to lift fifty (50) pounds or more.
Ability to communicate orally and in writing.
Must have professional appearance.
Must be able to operate a computer and property management system efficiently.
Must be physically able to stand and walk for long periods of time.
Must have employment eligibility in the U.S.
Must be able to pass a background check.
Must be able to work all shifts including weekends, holidays, evenings, and special events.
Must possess mature judgment and the ability to apply common sense reasoning to a variety of situations.
Must have strong organizational and interpersonal skills.
Must attend State, Federal, Tribal, Casino and Department mandatory trainings and pass any applicable testing.

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