Training Specialist  (Full Time)
Department: Human Resources

Position: Training Specialist
Department: Training & Development
Reports to: Training & Development Manager

Rate of pay: $40,000.00 +DOE

Summary: Responsible for the development, coordination, facilitation and presentation of training curriculum for all new hires to meet the needs of Cliff Castle Casino*Hotel and Lodge.

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:

• Assist in the assessment of company and departmental training needs and the development, coordination and implementation of programs specific to orientation.
• Develop and update mandatory classes and materials as necessary.
• Develop, coordinate and facilitate all new hire orientation programs.
• Develop, coordinate and facilitate all Traditions programs.
• Coordinate and follow-up with departments on their new hire onboarding process and departmental training.
• Develop key metrics to measure the effectiveness of new hire orientation training.
• Develop key metrics to measure the effectiveness of Traditions training.
• Implement other company course modules as assigned for Team Members.
• Administer computer lab classes.
• Assess, research, develop, and when necessary conduct departmental training to help improve Team Member performance in individual departments.
• Manage compliance audits.
• Ensure compliance audits and records are up to date and on file.
• Input and maintain the training records for new hire orientation, Traditions and departmental programs conducted by the training department.
• Input and maintain training records using records database.
• Remain current with training trends, techniques and certifications.
• Complete and submit Banquet Event Orders for training room events.
• Consult and advise Team Members in a training improvement plan or selection of a career path within the Casino.
• Coordinate on-site training by external trainers.
• Assesses success of each activity and makes recommendations for change or cancellation of the activity.
• Recommend and purchase training supplies.
• Responsible for set-up, breakdown and clean-up of training room and offices.
• Lead by example on principles taught in classes.
• Perform other duties as assigned

Mandatory Requirements:

• Bachelors Degree in communications, instructional design or other related fields, or other equivalent work experience.
• Three (3) years training experience.
• Strong organizational and project management skills.
• Strong platform skills.
• Must be self-motivated.
• Must be able to multi-task.
• Requires excellent attendance.
• Prefer bilingual in Spanish and English.
• Excellent oral and written communication skills.
• Excellent platform skills.
• Ability to work weekends, holidays, various shifts and special events.
• Ability to operate basic audio visual equipment such as but not limited to: VCR, DVD, overhead projector, video projector.
• Knowledgeable in Microsoft Word, Outlook, Excel, Access and PowerPoint programs.
• Experience in curriculum development.
• Ability to work effectively within various levels of the organization.
• Must have employment eligibility in the U.S.
• Able to obtain a valid gaming license.
• Must attend State, Federal, Tribal, Casino and Department mandatory trainings and pass any applicable testing.