Security Training Manager/Captain  (Full Time)
Department: Security

Position: Security Training Manager/Captain
Department: Security
Reports to: Chief of Security

Rate of Pay: $55,000 per year (Depending on Qualifications)

Summary: Responsible for improving the Security Department officers productivity and effectiveness while promoting through coaching, staff development skill enhancement. Constantly assesses the Department's developmental needs and creates, coordinates and conducts training (s) as needed and actively searches, creatively designs, and implements effective methods to educate and enhance officer performance. In the absence of the Chief of Security, the Training Manager will assume the duties of the Chief of Security. Will be required to cover a shift if necessary.

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:
Assess Officer and team needs for training.
Aligns training with the organization's strategic goals.
Creates and/or assists in the development of a training budget and ensures operations are within budget.
Identifies and /or develops training programs that make the best use of available resources while minimizing cost and operational disruption.
Tracks training; maintains library and resources.
Updates training programs to ensure that they are current.
Reviews training materials from a variety of vendors and select materials with appropriate content.
Develops and oversees departmental trainers and programs.
Maintains and constantly improves personal/professional teaching/educational training methods and skills of instructors and supervisors- strives to be best practice.
Evaluates the effectiveness of training programs and instructors.
Responsible for organizing training programs, including creating or selecting course content and materials.
Possess excellent interpersonal and communication skills.
Ability to accurately perform several tasks under high periods of stress.
Primarily responsible for the protection of an assigned area, including observation and reporting of unusual, dangerous or suspicious activities.
Conducts such duties as report writing of internal, criminal or injury related matters, escorts of money and other important documentation as required.
Patrols assigned work areas and assists customers and other team members as needed.
Ensures all policies and procedures are performed, as required.
Identify potential safety hazards and report them to appropriate individuals for proper resolution.
Safely operates company vehicles when directed to do so.
Required to keep all licenses and training up to date.
Assist in supervision of Security Officers on assigned shift.
Maintain adequate staffing levels, training, scheduling, evaluating and disciplining Team Members as needed.
Ensure Officers are patrolling effectively to provide guest & team members and asset protection.
Assist in enforcing all Tribal, City, State and Federal laws where applicable.
Conduct disciplinary action either verbally or written as required in a professional and fair manner.
Prepare Officer Schedules and monitor Officers during shift to ensure all areas are being patrolled.
Review all reports for accuracy and collect evidence as necessary.
Perform any additional duties assigned to standard.
Responsible for maintaining a consistent, regular attendance record.
Facilitate the flow of information by attending regularly scheduled departmental meetings.
Responsible of the welfare, training, counseling and discipline of all officers assigned to shift.
Preparation of all emergency management and contingency planning.
Provide outstanding Guest Service.
Perform other duties as assigned.

Mandatory Requirements:

• Ability to Develop and Train - Security Training Programs
• Must be 18 years of age.
• High school diploma or GED.
• College degree in Criminal Justice or closely related field preferred
• Minimum of three (3) to five (5) years in corporate training or adult education. Security Training a plus.
• Prefer two (2) years Security, Law Enforcement or Military experience. Prior Casino Security is a plus.
• Prefer two (2) years supervisor experience.
• Certified instructor in CPR/First Aid preferred.
• Must possess computer skills. (Word, Excel, Outlook, etc.)
• While performing the duties of the position, the Team Member is frequently required to stand, walk, turn, use hands and fingers, reach with hands and arms, talk and hear.
• Must be able to work in a smoke filled environment.
• Must pass a pre-employment drug test.
• Must be certified and maintain CPR/First Aid license within 90 days.
• Must attend State, Federal, Tribal, Casino and Department mandatory training's and pass any applicable testing.
• Must be able to obtain and maintain an Arizona State Gaming License.
• Must have a valid driver's license without restrictions.
• Must have employment