Gift Shop Attendant  (Full Time)
Department: Hotel

Position: Gift Shop Attendant

Department: Amusement Services

Reports to: Gift Shop Supervisor

Starting Pay Rate: $12.00

Summary: Responsible for greeting Guests in a courteous, friendly manner and assisting Guests in the selection of gift items and Castle Club redemption items.

Duties and Responsibilities: Specific areas of responsibility included, but not limited to:

  • Operate cash register to ring up sales and make correct change.
  • Inform Gift Shop Supervisor of specific needs for both inventory and operating supplies.
  • Open the Gift Shop in a timely manner, adhering to posted opening times.
  • Maintain the Gift Shop in a neat and clean manner, ensuring that all counters, cabinets and merchandise are kept neat, organized, clean, and stocked.
  • Maintain good knowledge of Gift Shop merchandise and inventory.
  • Ensure proper inventory control, by maintaining accurate records of merchandise sold or damaged.
  • Assist in a count of inventory, once a month.
  • Display merchandise in a manner that will draw traffic and promote sales.
  • Responsible for balancing cash drawer at the end of shift in a timely manner, and the subsequent turn-in of the Gift Shop bank to the Cage.
  • Maintain a good working knowledge of both company-wide and departmental policies and procedures.
  • Perform other duties as assigned.

Mandatory Requirements:

  • Must posses the ability to lift at least 25 pounds at one time, and to climb, balance, stoop, kneel, or crouch.
  • Must be able to stand for extended periods of time.
  • Must possess effective communication skills.
  • Must possess basic math skills, and the ability to pass a basic math and written test.
  • Must have basic computer knowledge.
  • Must have employment eligibility in the U.S.
  • Able to obtain an applicable department license.
  • High School diploma, GED or Equivalency.
  • Ability to work all shifts including weekends, holidays and special events. Must attend State, Federal, Tribal, Casino and Department mandatory training and pass any applicable testing.

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