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Medical Records F2F Certification Technician (Full Time 1st shift)
Location: Milwaukee, WI (corporate headquarters) (53224)
Horizon is one of the largest and most prestigious health care organizations in southeastern Wisconsin. For over 25 years, our staff has committed to providing the best possible care to many patients and families who need help the most.
Our busy Park Place corporate headquarters on the Northwest side of Milwaukee seeks a detail-oriented, customer service-focused Medical Records Specialist. Our ideal candidate is passionate about people and passionate about the world of behind-the-scenes health care.
This multi-tasking master must be a pro at staying on top of deadlines and following through and following-up. Strong work ethic and customer service emphasis are imperative.
Primary responsibilities include to:
1) Print, process, and track all home health face-to-face certification plans.
2) Maintain less than 10% "out of compliance" rate for all F2F certifications by performing diligent follow-up (phone contacts, faxing and courier visits when necessary) to obtain timely physician signatures.
3) Assist in billing cycle by addressing medical record issues on billing error report.
4) Assist with Medical Records Department clerical chart control audits and report results to Manager.
Qualifications include High School Diploma or equivalent, with a Certification in Medical Records preferred. 2-3 years of office experience; Medical Records experience preferred. Must possess excellent communication, organization, prioritization, and customer relation skills.
Horizon Home Care and Hospice, Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.
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