Customer Service Representative - Work at Home - California  (Part Time)
Location: Work at Home

Customer Service Representative

Duration: Part-time

 Residency Requirements: California

We are looking for individuals with a strong work ethic and solid customer service, communication, and problem-solving skills to join us. You will provide customer service assistance to customers placing telephone payments on their account. We will give you the skills necessary to answer any questions that the customer may have.

This part-time position is performed in a work at home setting with remote training. We will provide all the training and equipment you need to succeed in this position!
 

Position Mission:
Primary responsibility is to provide professional and courteous support to consumers making payments over the phone and delivering customer service that will result in high customer satisfaction with SEI services. .

Position Responsibilities
• Accurately enter payment information into an online application.
• Provide excellent customer service to all SEI client callers.
• Take ownership of calls.

Qualifications

·         Minimum 16 mbps download / 2 mbps upload Internet connection cable/broadband

·         Strong customer service experience required.

·         Strong communication skills required.

·         Ability to support customers with various knowledge levels.

·         Ability to work with minimal supervision with strong motivation and commitment to ownership required.

·         Basic understanding of Microsoft Windows Operating Systems.

·         Basic understanding of internet browser use.

·         Credit check required.