Accounts Receivable Supervisor  (Full Time)
Location: Olathe, KS

PURPOSE OFPOSITION

Responsible for supervising Accounts Receivable staff to insure that Accounts Receivable Essential Duties are followed according to company protocol and standards. Looks for workflow improvements following duties are properly functions as they relate to accounts receivable billing, problem resolution and payment tracking.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Provide daily support to Accounts Receivable staff
• Understanding of all program billing requirements
• Work toward understanding and support Director of Accounts Receivable in Finance Set up in Evolve.
• Provide EMR system training to new CBO team members
• Assign workload assignments in conjunction with Director of Accounts Receivable
• Prepares, inputs and monitors accounts receivables.

Investigates delinquent and incorrectly paid claims and provides direction to Accounts Receivable Team on proper resolution steps.

Reviews outstanding receivables and submits and/or processes corrections under the Direction of the CBO Manager and/or CBO Policy and Procedures.

• Advanced knowledge of Insurance processes which require clear understanding of EOBs and insurance processes.
• Arrange client payments as necessary and support team in proper decision making on payment arrangements
• Prepares invoices/statements and identifies discrepancies to assist in advocating for families, and effectively keeps Days in Accounts Receivable and Collections Percentage at optimal levels.
• Effectively interacts with internal and external customers with regards to billing and related payments and resolution of issues.
• Supports CBO manager in understanding financial set up, claims submission. must have a thorough understanding of all roles in the CBO department.

SUPERVISORY RESPONSIBILITIES

• Accounts Receivable Specialists which will include time sheet approval, PTO approval, and work with Director of Accounts Receivable on Annual Reviews.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Two year degree or equivalent work experience
• 3-5 years in an accounts receivable processing environment. Previous experience with Kansas Medicaid billing, Behavioral Health & Autism Billing is a plus.
• Excellent interpersonal skills and the ability to professionally and effectively interact with internal and external customers
• Leadership skills
• Strong verbal and written skills
• Excellent recordkeeping skills and the ability to process and record detailed information
• Strong organization and time management skills
• Strong problem solving and decision making skills including the ability to see the big picture and effectively analyze issues to resolution
• Strong computer skills with Microsoft Office, Word and Excel

LANGUAGE ABILITY

Ability to read and interpret documents such as Explanation of Benefits, instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to reconcile financial records

COGNITIVE DEMANDS

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Able to understand abstract concepts.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of industry specific software & Microsoft Office including Outlook, Word and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. Requires good vision abilities.

ENVIRONMENTAL ADAPTABILITY

Standard office environment with moderate noise level, fast paced.

ACKNOWLEDGEMENT

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I understand that this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed as directed by the Company. I understand that I may be required to work overtime, different shifts or hours outside the normally defined workday or workweek. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the Company has a similar right.