Business System Specialist (Full Time)
Location: Meritan - Memphis, TN
Business Systems Specialist
Soft tech skills needed.
Generations, Inc is an NPO/NGO management company. It supports two regional, tax-exempt social/health service companies.
Summary Under the supervision of the Chief Administrative Officer (CAO), the Business Systems Specialist, is responsible for supporting the CAO, improving the use and accuracy of electronic records, technical inventories, and plant & equipment compliance.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Maintain an understanding of the purpose and basic user tasks in business and clinical systems to aid with obtaining tech support.
Maintain inventories of tech equipment and digital subscriptions.
Maintain compliance documentation, inspections, etc. for vehicle and facilities.
As appropriate, on-site user assistance with equipment or use of business systems or electronic client records (ECR).
Use the tech support ticketing system in coordination with IT support vendor.
Manage, track and provide solutions to reported issues. Will seek supervisor direction and guidance as needed.
Manage, track and provide assistance with business goals, Short Term Plans, IS improvements and implementations.
As follow up, status updates and proposing improvements: prepare and discuss spreadsheets, documents, presentations, graphics, reports, tableau, etc.
Coordinate meetings or trainings between the department and end users.
Observe use and recommend training videos and on-the-job training.
Responsible for preparing orders for office equipment.
Maintain email access and group lists in coordination with IT vendor.
Responsible for assisting with set up and the removal of equipment for meetings.
Other duties as deemed necessary by the CAO, or designee.
Are you good at details, follow up, learning systems on your own, asking for help and working with others? Think about applying to work with us.
Generations, Inc. offers benefits to its employees including health, dental, vision, life, and disability insurances. Sick and vacation days. 403(b) retirement savings plan with agency match. Longevity and referral bonuses and much more!
Please appy at www.meritan.org/careers
EOE.
