About Us

For over eight decades, the Housing Authority Birmingham District (HABD) has been a committed leader in providing affordable housing for qualified families in the City of Birmingham. Our ultimate vision is to empower self-sufficiency, economic advancement and quality living for a successful future.

Our Mission

The mission of the Housing Authority of the Birmingham District is to provide the highest standard of affordable housing while fostering vibrant, inclusive communities and serving as a catalyst for opportunity. 

HABD’s leadership has continued to develop and grow programs, offerings and partnerships that help to promote self-sufficiency, empowerment and quality of life for personal and community success. Birmingham has the largest public housing authority in Alabama, serving more than 10,000 people.

Benefits of Working with HABD

Medical/Dental/Life Insurance, Short-Term/Long-Term Disability,  Workers' Compensation, Retirement Plan/Deferred Compensation, Paid Holiday (Federal & State), Paid Personal Days, Paid Sick Leave- Eight (8) hours Per Month, Paid Vacation:

Less than 90 days……………0 hours; 90 days to 5 years…………96 hours; 5-11 years………………………120 hours; 12-15 years……………………144 hours; 16+ years………………………160 hours

Equal Opportunity Employment Statement

It is the policy of the Housing Authority of the Birmingham District to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, and any other condition protected by the law. No question on the application is asked for the purposes of limiting or excluding any applicants consideration for employment because of his/her race, color, religion, sex, national origin, age, disability, or any other disability protected by the law. 

Landlord Liaison  (Full Time)
Department: Assisted Housing

Summary

The primary purpose of this position is to develop deep and mutually beneficial relationships with potential and current landlords participating in the Housing Choice Voucher program. The Landlord Liaison will help expand the number of units available to HCV participants by marketing the program and being a primary point of contact for landlords partnering with the Housing Authority of the Birmingham District to house participating families. The Landlord Liaison will collaborate with other Department staff to ensure landlords receive exemplary service through all interactions with and in furtherance of the goals of the Rental Assistance Programs Department.

All activities must support the Housing Authority of the Birmingham District's ("HABD" or "Agency") mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed.

Conducts outreach and marketing to recruit prospective landlords and owners to participate in HABD programs.

Form relationships with industry and professional associations, management companies, and other partners to position HABD as an attractive business partner.

Monitors customer satisfaction regarding landlords/owners and prepares customer satisfaction reports.

Report to Departmental and Agency leadership on how HABD policies and processes impact relationships with landlords and recommend changes.

Resolves landlord/owner questions, inquiries, issues, or complaints in person and via phone, email, fax, or correspondence.

Monitor, recommend and facilitate landlord incentives.

Organize and conduct training and other educational events.

Updates owner, landlord, and property database and filing system.

Assists with the preparation of lease documents and the closing process.

Conducts marketing surveys, data collection, and data entry.

Schedules meetings; attends and participates in meetings, hearings, projects, and events to attract and retain landlords.

Gathers data about the admissions and occupancy of units assisted in the HCV program.

Monitors referral and success rates of applicants in the HCV program.

Performs other related duties as assigned.

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills:

Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of HABD. Uses appropriate judgment & decision-making in accordance with the level of responsibility.

Commitment: Sets high-performance standards; pursues aggressive goals and works hard/intelligent to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.  

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.

Effective Communication:  Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively, orally or in writing. Demonstrates attention to and conveys an understanding of the comments and questions of others; listens effectively.  

Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.

Responsiveness and Accountability:  Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.  

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; Contributes to building a positive team spirit; puts team's success above own interests; supports everyone's efforts to succeed.

Job Competencies

Knowledge of the local real estate market and real estate practices.

Knowledge of the local, state, and federal laws and regulations governing HABD and the Housing Choice Voucher Program, including Housing Quality Standards, landlord/tenant regulations, and evictions.

Skilled in providing instruction on the HUD and HABD Housing Choice Voucher Program requirements to potential participants and landlords, groups of participants and landlords, and one-on-one.

Skilled in creative communications, marketing or sales strategies, or event and meeting planning.

Ability to establish and maintain effective working relationships with co-workers, landlords/property owners, consultants, contractors, tenants, HUD, and local, state, and federal officials; ability to communicate with people from a broad range of socio-economic and cultural backgrounds.

Ability to understand, act on, and interpret policies; and implement regulations and procedures set forth by the HABD and/or HUD.

Ability to prepare and present ideas in English, both orally and in writing, clearly and concisely.

Ability to perform program-required computations with speed and accuracy.

Ability to orient other employees and explain organizational policies, rules, regulations, and procedures.

Education and/or Experience

Associate's Degree in business administration, public administration, marketing, liberal arts or related field and a minimum of three (3) years of administrative experience in the HCV or other subsidy related program, property management, real estate, or a related field. An equivalent combination of education and experience may be considered.

Some positions may require possession of a valid driver's license and the ability to be insurable under HABD's automobile insurance plan at the standard rate.

Technical Skills

The employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook) to perform this job successfully. Must have the ability to learn other computer software programs as required by assigned tasks.   

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; reaching, grasping, operating computers and other office equipment; moving about the office, and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 25 pounds.

Work Environment

The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment and HABD properties. HABD properties may cause the employee to experience a range in temperatures and other weather conditions, loud noise levels, and an environment that is more hazardous than a standard office environment.

The position is open until filled.