GUEST SAFETY AMBASSADOR (SECURITY) (Full Time)
Department: Guest Safety
Begining January 3, 2022 starting wage will be $17.52 per hour
Provide superior guest service to both internal and external guests while ensuring an honest, safe and secure gaming experience in a pleasant environment. Observes and reports violations to immediate supervisor and takes the appropriate actions. Patrols and promotes safety throughout the facility and properties.
Respond to emergency calls and situations throughout the property.
Provide protection of the Casino assets (includes guest’s and employees).Provide guest service consistent with departmental standards.
Maintain a professional, friendly appearance and demeanor at all times and in all situations.
Able to follow the directions of Guest Safety Supervisors, Lead Supervisor, Manager, and Director in timely and professional manner
Able to remain calm in stressful situations. Document in a concise, accurate manner and list in chronological order, events in a report
Ensure that gaming rules, Casino policies and procedures, internal controls and MICS are followed and document any violations.
Additionally, any and all other related duties as assigned.
High School Graduate or GED required
TRAINING AND/OR EXPERIENCE:
Previous security experience preferred