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Location: Roanoke
Department: Crane


Summary Sells service to business and industrial establishments or individuals at sales offices, trade shows, district meetings or customer's place of business by performing the following duties.


Essential Duties and Responsibilities include the following. Other duties may be assigned.


1.       Assumes responsibility for the effective performance of area sales and marketing functions.

a.  Compiles lists of prospective customers for use as sales leads, based on information from newspapers, industrial PEC reports, dodge reposts, valley construction news business directories, industry ads, trade shows, Internet Web sites, associations and other sources. Travels to solicit new customers and make sales presentations to prospective customers.

b.   Prospects for new accounts and seeks opportunities to increase existing ones. Conducts regular sales calls to develop customer relationships and follow up on leads.

c.    Tracks sales and deals through closing and finalizes sales contracts; Meets established quotas and sales goals.

d.    Forecasts long range account sales, prospects, and goals, and communicates related information regularly to management.

2.       Assumes responsibility for establishing and maintaining good business relations with customer and external trade contracts.

a.        Ensures customers are satisfied with CSE services.

b.       Obtains customer feedback and continually works with management to improve services.

c.        Resolves customer requests, complaints, and problems.

d.       Promotes goodwill and conveys a positive image of CSE and its’ personnel.

3.       Represents CSE Inc.

a.        Provides excellent customer service, answers questions in a cordial and professional manner.

b.       Presents rental agreement to customer reviewing terms and conditions and having customer sign.

c.        Is responsible after job completion to report billable hours on rental equipment and securing customer signature acknowledging terms and conditions.

d.       Understands OSHA standards relating to job duties and that working safely is a job requirements.


Supervisory Responsibilities: None.                                                                                                          


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Computer Skills: Knowledge of Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.


Certificates, Licenses, Registrations: Valid Driver's License, Must meet CSE, Inc. MVR criteria.                                


Other Qualifications Must be able to travel, including overnight and multiple-overnight travel.


Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand; sit and use hands to finger, handle, or feel. The employee is occasionally required to walk. The employee must regularly lift and /or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Required to drive daily & up to long distances.


Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions.





Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well-constructed job descriptions are an integral part of any effective compensation system. 


All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. 


In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.


Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.




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