Senior Employee Relations Specialist (5714)  (Regular Full-Time, Hourly)
Program/Location: Central Office (Mission Bay Park)

Senior Employee Relations Specialist – Central Office Operations

Hours: 40 hours per week; Monday - Friday, 9:00 am to 5:00 pm.

CRF inspires and mentors the next generation of mental health professionals!

We are constantly evolving and developing fresh approaches to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive work place that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

Program Overview:

Located at our Central office in the Mission Bay area, our Human Resources department provides comprehensive HR supports and guidance to CRF locations throughout San Diego. Our full-service team’s functions include employee relations, performance management, policy education, benefits, recruiting, leave management, accommodations, and HRIS management and metrics.

Typical Duties of the Senior Employee Relations Specialist

This position handles and supports the employee relations function for CRF under the supervision of the Employee Relations Manager. 

• Conducts and resolves investigations.
• Handles complex employee relations issues such as interpersonal conflicts, safety concerns, employee privacy concerns, and communications with or about staff, and advises managers on these issues.
• Works with employees and management to resolve employee issues quickly, effectively, legally, carefully balancing the needs of the business with the rights and satisfaction of employees.
• Acts as the primary consultant for employees and managers for all leaves of absence and educates employees and managers on leaves; coordinates the administration of leaves with employees, managers, and Payroll and Benefits departments.
• Handles requests for accommodations; educates employees and managers on accommodations; assists managers in completing undue hardship analysis and makes recommendations; works with managers to initiate and monitor accommodations over time.
• Advises managers on performance concerns and makes recommendations about performance management including Performance Development Plans, disciplinary action, and termination.
• Assists in development and presentation of formal and informal trainings to management and employees in areas such as performance management, sexual harassment and discrimination prevention, and employment law.
• Assists in and backs up the workers’ compensation function for CRF.
• Active member of the COVID Response Team.  

Qualifications/Skills Requirement

• Bachelor’s Degree in Human Resources, Business Administration/Management, Social Services/Counseling, or related field is strongly preferred, but additional experience may be substituted for a degree
• A minimum of five years of Employee Relations experience
• Extensive knowledge in:  employee relations; performance management; legal compliance including wage and hour, LOA, and Accommodations
• Working knowledge of benefits, payroll, workers’ compensation, and OSHA compliance
• PHR/SPHR or SHRM-CP/SCP strongly preferred
  
• Excellent interpersonal skills.  Demonstrates initiative, confidentiality, integrity, adaptability, quality and a results-orientated philosophy supporting the Organization’s mission while being helpful, cooperative, courteous and respectful. 
• Excellent written communications skills required
• Strong problem solving and analytical skills.
• Exceptional discretion and ability to maintain sensitive information and ensure confidentiality.
  
• Reliable transportation is required to fulfill the essential functions of this position. A valid California driver’s license in good standing and proof of insurance are required for employees driving personal vehicles on company business.
• Ability to pass criminal/background clearance

Benefits: CRF provides benefits to help you balance your work life and your personal life. For full-time staff (30 hours or more), we offer...

• 19 days of PTO per year
• 12 paid holidays per year
• “Platinum +” medical plans, with minimal employee cost/expenses for you and excellent coverage
• Several dental plan options
• Vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Employee Assistance Plan for you and your family
• Employee discount program, including pet insurance plans
  
• Opportunities for advancement and growth
• We also provide access to student loan repayment/forgiveness programs for graduates.

All new hires are required to show proof of completed vaccination and booster before their first date of work, unless legally exempted. 

We are an Equal Opportunity Employer