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Back to Category List Medical Records Specialist (5488) (Regular Full-Time, Hourly) Program/Location: Crossroads (El Cajon) Medical Records Specialist – Mental Health Services for Children, Youth and Family Program Hours: 40 hours per week. Clinic hours are Monday, Thursday, & Friday, 9:00 am to 5:00 pm; Tuesday, 10:00 am to 6:00 pm; and Wednesday, 12:00 pm to 8:00 pm. CRF inspires and mentors the next generation of mental health professionals! We are constantly evolving and developing fresh approaches to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive work place that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better! Program Overview: Located in El Cajon, CA, Crossroads Family Center is a children/youth outpatient program which provides services to the East region of San Diego County. We provide a range of services including crisis intervention, individual, family, and group therapy, medication support, rehabilitation, case management and drug and alcohol services while incorporating the family systems and wrap-around approach. We provide mental health services to children and youth with Medi-Cal and Healthy Families Funding as well as those who are uninsured and underinsured. Typical Duties of the Medical Records Specialist The Medical Records Specialist maintains all client medical records, ensures files are complete and accurate, as well as providing administrative support to the program office team. Reviews and reconciles client medical records for accuracy; tracks corrections to be made by therapists and communicates with the Program Director Provides reconciliation of billing records with progress notes Maintains all medical records and filing systems; provides record copies to staff upon request, and processes release of medical information pertaining to clients Provides Medi-Cal billing, coding, and reporting all aspects of the client’s medical record Audits and submits claims, determines Medi-Cal eligibility, daily data entry; reporting, tracking, and reconciling accounts receivable Assists the doctor with scheduling appointments and follow-up reminder calls to families Assists with front office clerical support as needed and works collaboratively with the program team Qualifications/Skills Requirement High school diploma or equivalent required Two years’ experience in customer service in a fast-paced environment, preferably in mental health care patient administration environment, or an equivalent combination of education and relevant experience Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications Working knowledge of medical terminology used in mental health programs required, as well as terms, concepts, and principles of privacy and confidentiality Previous experience in a similar mental health program serving the CYF population is desirable Bilingual Spanish is also preferred Reliable transportation is required to fulfill the essential functions of this position Must be able to pass criminal/background clearance Benefits: CRF provides benefits to help you balance your work life and your personal life. For full-time staff (30 hours or more), we offer... 19 days of PTO per year 11 paid holidays per year “Platinum +” medical plans, with minimal employee cost/expenses for you and excellent coverage Several dental plan options Vision benefits Company-paid life insurance and Long-Term Disability Tax-Free Flexible Spending for medical/dental/childcare expenses Generous retirement plan contributions Employee Assistance Plan for you and your family Employee discount program, including pet insurance plans Paid training and supervision hours are available Opportunities for advancement and growth We also provide access to student loan repayment/forgiveness programs for graduates. *All new hires are required to show proof of completed vaccination and booster before their first date of work, unless legally exempted. We are an Equal Opportunity Employer* If you would like to set profiles, manage, and track your submissions you can register here ...or if you already have an account you may login here The Application Process Interested applicants may click on an open position and will have the following choices: Register and Create a Profile: Start here! Once you create your profile, you may apply to as many openings as you wish without having to re-enter your information. Login to an Existing Profile: Check the status of your applications or apply to a new one with your existing profile. You will receive a notice of receipt after your application has been successfully submitted. CRF has made every effort to make this site accessible to all users. If you need any assistance in completing the online application process, please contact: Recruiter, Human Resources Department at 619-275-0822. Equal Employment Opportunity CRF is an equal opportunity employer, and we make employment decisions based on merit. Our policy prohibits unlawful discrimination and/or harassment of any individual because of that individual's sex, race, religion, color, national origin, ancestry, marital status, age, physical handicap, disability, sexual orientation, protected military status, or medical condition, as well as other categories protected by federal, state and local law. All such discrimination is unlawful and prohibited and will not be tolerated by CRF. Diversity at CRF CRF is committed to cultural competence, and we have established the Cultural Diversity Resource Team (CDRT) whose mission and tasks include ensuring that all our corporate practices are culturally sensitive to both our consumers and employees. The CDRT has developed a company-wide Cultural Diversity Plan and is responsible for creating and offering cultural and ethnic awareness, knowledge, and skills trainings throughout the year. Cultural Competency training is required of all of our staff, not just those providing clinical services, on an annual basis. It is our pledge to provide behavioral health and psychosocial rehabilitative services that are culturally sensitive to those we serve.

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