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Administrative Assistant (5487) (Regular Full-Time, Hourly)
Program/Location: Crossroads (El Cajon)
Administrative Assistant – Mental Health Services for Children, Youth and Family Program
Hours: 40 hours per week. Clinic hours are Monday, Thursday, & Friday, 9:00 am to 5:00 pm; Tuesday, 10:00 am to 6:00 pm; and Wednesday, 12:00 pm to 8:00 pm (hours may vary on Wednesday).
CRF inspires and mentors the next generation of mental health professionals!
We are constantly evolving and developing fresh approaches to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive work place that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!
Located in El Cajon, CA, Crossroads Family Center is a children/youth outpatient program which provides services to the East region of San Diego County. We provide a range of services including crisis intervention, individual, family, and group therapy, medication support, rehabilitation, case management and drug and alcohol services while incorporating the family systems and wrap-around approach. We provide mental health services to children and youth with Medi-Cal and Healthy Families Funding as well as those who are uninsured and underinsured.
Typical Duties of the Administrative Assistant
The Administrative Assistant supports the Office Manager and/or Program Director to ensure the office operates efficiently and effectively. Performs a variety of clerical tasks in a fast-paced environment.
- Full-service clerical and reception duties including greeting visitors, answering phones and screening calls, taking messages, typing, filing, scheduling meetings, opening and distributing mail and performing data entry
- Assists with front office management and operations as directed
- Prepares medical records
- Audits medical records for adherence to Medi-Cal billing requirements
- Reporting and tracking information for program management
- Works collaboratively with all other members of the program team
- High school diploma or equivalent required
- One year experience in customer service in a fast-paced environment
- Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required
- Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications, as well as internet research skills required
- Previous experience in a similar mental health program serving the CYF population is desirable
- Bilingual Spanish is also a plus
- Reliable transportation is required to fulfill the essential functions of this position. A valid California driver’s license in good standing and proof of insurance are required for employees driving personal vehicles on company business.
- Must be able to pass criminal/background clearance
Benefits: CRF provides benefits to help you balance your work life and your personal life. For full-time staff (30 hours or more), we offer...
- 19 days of PTO per year
- 11 paid holidays per year
- “Platinum +” medical plans, with minimal employee cost/expenses for you and excellent coverage
- Several dental plan options
- Vision benefits
- Company-paid life insurance and Long-Term Disability
- Tax-Free Flexible Spending for medical/dental/childcare expenses
- Generous retirement plan contributions
- Employee Assistance Plan for you and your family
- Employee discount program, including pet insurance plans
- Paid training and supervision hours are available
- Opportunities for advancement and growth
- We also provide access to student loan repayment/forgiveness programs for graduates.
All new hires are required to show proof of completed vaccination and booster before their first date of work, unless legally exempted.
We are an Equal Opportunity Employer