Administrative Assistant (4498)  (Regular Full-Time, Hourly)
Program/Location: New Vistas (Downtown SD)

Administrative Assistant – Mental Health Services for Short-Term Acute Residential Treatment (START) Program

Hours: 40 hours per week; 8:00 am to 4:00 pm, Monday - Friday

This is an essential service position and you will qualify to receive the COVID vaccine once cleared to start working. CRF places staff and client safety at the forefront and follows all COVID-19 safety protocols and guidelines as outlined by San Diego County, the State of California, and the CDC.

Community Research Foundation (CRF) inspires and mentors the next generation of mental health professionals!

At CRF, our accredited programs reach various demographics, so you can gain experience with almost any sector of mental health services. We are constantly evolving and developing fresh approaches to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges.  For you, that means you will be involved in helping people change their lives for the better! We have strong internal advancement options, so there are opportunities for you to grow within our company.

Program Overview:

Located in San Diego, CA, New Vistas Crisis Center provides intensive, community-based crisis residential services for adults throughout Central San Diego County. We deliver a unique alternative to psychiatric hospitalization to clients who are suffering a psychiatric crisis of such magnitude so as not to be manageable on an outpatient basis. Our services are provided in a home-like environment that specializes in the psychosocial rehabilitation of each individual.

Built around a bio-psychosocial approach, our multi-disciplinary team addresses each aspect of a client’s unique situation, including mental health, co-occurring substance abuse, housing, medical/medication needs, and establishing connections to social service supports within the community to facilitate successful transition beyond the START program.

Typical Duties of the Administrative Assistant

The Administrative Assistant supports the Office Manager and/or Program Director to ensure the office operates efficiently and effectively. Performs a variety of clerical tasks in a fast-paced environment.

Duties include:

• Full-service clerical and reception duties including greeting visitors, answering phones and screening calls, taking messages, typing, filing, scheduling meetings, opening and distributing mail and performing data entry
• Assists with front office management and operations as directed
• May assist with preparation of medical records
• May audit medical records for adherence to billing requirements
• Reporting and tracking information for program management
• Menu development and food shopping (Food Bank, Smart & Final, etc.)
• Works collaboratively with all other members of the program team

Qualifications/Skills Requirement

• High school diploma or equivalent required
• One year experience in customer service in a fast-paced environment
• First Aid/CPR certification is required and must be kept current during employment
• Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required
• Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications, as well as internet research skills required
• Previous experience in a similar mental health program serving the population is desirable
• A valid California driver’s license in good standing and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position. In addition, proof of insurance is required prior to driving personal vehicles on company business
• Must be able to pass criminal/background clearance

Benefits: CRF takes your dedication seriously and provides benefits to help you balance your work life and your personal life.  For full-time staff (30 hours or more), we offer top-of-the-line medical insurance, dental plans, paid life insurance, vision plan, retirement benefits, and generous PTO (Paid Time Off).   We also provide access to student loan repayment/forgiveness programs for graduates.

Be a part of our vibrant non-profit organization and make a difference in the lives of the people we serve!

We are an Equal Opportunity Employer