Open Positions at CRF

Community Research Foundation

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Working at CRF: Open Positions
Improving and Enriching Lives
 
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Crisis Hotline Agent (4166)  (Regular Part-Time, Hourly)
Program/Location: After Hours Access Line (Oceanside)

Crisis Hotline Agent / APS - After Hours Access Line Agent (AHAL) Program – Mental Health Services for Transitional Residential Treatment Program

Hours: 16 hours per week; Saturday and Sunday, 8:00 am to 4:00 pm (morning shift).

CRF Internal Job Title:  APS AHAL Agent

 

CRF: WHY IT’S A GREAT PLACE TO WORK!

Community Research Foundation (CRF) inspires and mentors the next generation of mental health professionals!  Our accredited programs reach various demographics, so you can gain experience with almost any sector of mental health services.

At CRF, we are constantly evolving and developing fresh approaches to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges.  We have strong internal advancement options, so there are opportunities for you to grow within our company. Come join us!

 

CRF FOLLOWS ALL COVID-19 SAFETY PROTOCOLS AND GUIDELINES AS OUTLINED

BY SAN DIEGO COUNTY, THE STATE OF CALIFORNIA, AND THE CDC. 

 

Program Overview:

Located in Oceanside, CA, the Adult Protective Services (APS) is based at our Casa Pacifica program. APS services include investigation of elder and dependent adult abuse, neglect, abandonment, and threats to the client’s mental, physical, financial, and emotional well-being.

Casa Pacifica is a transitional residential program that assists people with chronic mental illness and dual diagnosis to move towards recovery and independent living.  It is a Full Service Partnership and offers clients mental health services including psychiatric care, assistance with medication management, individual and group therapy, vocational assistance, case management, and peer support.

The residential component of the program is 6 to 9 months long and graduates can participate in an alumni program that will assist in their transition to a more independent lifestyle.

Typical Duties of the APS AHAL Agent

  • The shift typically covers after-hours calls to APS, including nights, weekends, and holidays
  • Takes calls to the access line and screens, assesses, and takes APS report via hotline
  • In the even of an emergency, will assist in securing the safety and wellbeing of anyone inside the building

Required Skills and Qualifications

  • Bachelor’s degree in Social Work or other related field is required
  • At least 1 year of professional experience in mental health or crisis intervention; 2 years of experience is ideal
  • CPR/First Aid certification is required and must be kept current during employment
  • Ability to maintain calm demeanor in crisis situations is essential
  • Proficiency in MS Office applications, specifically Word and Excel
  • A valid California driver’s license in good standing and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position. In addition, proof of insurance is required prior to driving personal vehicles on company business.
  • Ability to pass criminal/background clearance

 

Benefits: CRF takes your dedication seriously, and provides benefits to help you balance your work life and your personal life.  Our full-time (30 hours or more) staff may earn up to 24 days of PTO per year plus generous holiday schedules; we offer top-of-the-line medical insurance, dental plans, paid life insurance, vision plans…and really generous retirement benefits.  We also provide access to student loan repayment/forgiveness programs for graduates.

 

Be a part of our vibrant non-profit organization and make a difference in the lives of the people we serve!



We are an Equal Opportunity Employer

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The Application Process


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CRF has made every effort to make this site accessible to all users. If you need any assistance in completing the online application process, please contact: Recruiter, Human Resources Department at 619-275-0822.
 

Equal Employment Opportunity
CRF is an equal opportunity employer, and we make employment decisions based on merit. Our policy prohibits unlawful discrimination and/or harassment of any individual because of that individual's sex, race, religion, color, national origin, ancestry, marital status, age, physical handicap, disability, sexual orientation, protected military status, or medical condition, as well as other categories protected by federal, state and local law. All such discrimination is unlawful and prohibited and will not be tolerated by CRF.

Diversity at CRF
CRF is committed to cultural competence, and we have established the Cultural Diversity Resource Team (CDRT) whose mission and tasks include ensuring that all our corporate practices are culturally sensitive to both our consumers and employees. The CDRT has developed a company-wide Cultural Diversity Plan and is responsible for creating and offering cultural and ethnic awareness, knowledge, and skills trainings throughout the year.
Cultural Competency training is required of all of our staff, not just those providing clinical services, on an annual basis. It is our pledge to provide behavioral health and psychosocial rehabilitative services that are culturally sensitive to those we serve.