Unit Assistant/Triage  (Full Time)
Department: Cardiology
Location: 1326 Eisenhower Drive, Savannah, GA

SouthCoast Health is looking for a Full Time Unit Assistant/ Triage (MA/LPN) for our Cardiology Department

Provides clerical support to the nursing staff and physician. Provides excellent customer service to patients.

Qualifications:

• Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.
  
• Ability to communicate clearly and concisely.
• Ability to deal with more than one task at a time.
• Ability to read, understand and follow oral and written instructions.
• Knowledge of customer service skills and telephone etiquette.
• Knowledge of medical terminology.
• Knowledge of emergency protocols.

Responsibilities:

• Coordinates patient care by triaging patient phone calls regarding urgency of appointments, and scheduling hospital admissions. Process all patient referrals and required follow through.
• Handle administrative duties such as answering phones, making copies, scheduling appointments, making referrals, verify insurance, and maintaining supplies for work area.
  
• Communicates with the clinical staff to ensure all appropriate patient information is gathered.
  
• Setup and process all patient medication prior authorizations as directed and required follow through. Maintains and keeps updated reports.
• Obtains discharge summaries from the hospital and other facilities as needed for coordination of care.
• Report to work on a regular and consistent basis.
• Performs or assists with non-clinical duties as assigned by Supervisor.

Education/ Experience:

LPN- Graduate of an accredited school of practical/vocational nursing program. Or

MA-Graduate of an accredited Medical Assistant training program, Medical Assistant in the military (DD214), EMT-A or Paramedic required. **An exception may be granted to individuals that have not attended an accredited training program but do have (i) a national certification in medical assisting and (ii) a minimum of 2 years of medical assisting experience. Such exception may only occur following (i) a thorough evaluation of the individual experience; training/education; skills and qualifications, (ii) a determination by the Director of Nursing that such individual has the requisite skills and knowledge to perform as a Medical Assistant.**

Minimum of two years clinical experience, preferably in a hospital or practice setting. Familiar with medical terminology obtained through work environment or attended class at technical school. Computer experience.

Benefits: Competitive salary, health, dental, vision, HSA, Flex, long term disability, 401K, paid vacation/sick/holidays. Supplemental coverage.

EEO, DFW, MFVD

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