ABOUT GOODWILL: Goodwill Industries of the Chesapeake, Inc. has enjoyed over 94 years of history in the Baltimore area helping others help themselves. Goodwill collects reusable items for resale in our retail stores, trains people for work and living skills and instills dignity and purpose in countless people’s lives. Today, we employ more than 800 individuals; operate more than 25 retail stores throughout Baltimore City, Baltimore County, Anne Arundel County, Cecil County, Harford County, Howard County and the Eastern Shore; 9 career development sites and provide a variety of commercial services at several locations. Most importantly, we annually provide services to more than 30,000 people in need of assistance because of physical, mental or other social barriers and we place over 2,400 people in jobs giving them “not a charity, but a chance”.
We understand that without dedicated and hardworking employees, our mission would be impossible to achieve. We look for passionate and enthusiastic employees to fill full-time and part-time positions throughout our organization. We strive to be an “Employer of Choice” through various programs, including physical and financial wellness and our partnership with Vehicles for Change.
We offer a variety of health and welfare benefits, including medical, dental and vision insurance, 401l investments, company paid life insurance and company paid long term disability. We also offer supplemental plans which are employee paid. We are proud to offer family and domestic partner coverage for some benefit plans. We also provide paid vacation time, paid holidays and paid sick time. Benefits coverage and plans are based on certain eligibility criteria.
Goodwill Industries of the Chesapeake, Inc. prepares people to secure and retain employment and build successful independent lives.
Simply put, it’s good to work at Goodwill!
Goodwill Industries of the Chesapeake, Inc. is an equal opportunity employer. Job offers are contingent on a criminal background check and drug test. Additional pre-employment conditions may be required based on specific positions, requirements and responsibilities and will be indicated in the job listing.
NOTE TO APPLICANTS: Please consider the job location when reviewing open positions and apply for those jobs which you can travel to. All job locations are included in the listing.
Administration – positions in Accounting, Administrative Support, Human Resources and Marketing
Commercial Services – positions at our custodial contract sites, including SSA Administration in Woodlawn and Fort Meade
Recycling Center/Operations – positions at our recycling center in Linthicum such as truck drivers, forklift operators and material handlers
Retail Stores – positions are various store locations in Baltimore City, Baltimore County, Harford County, Howard County, Anne Arundel County, Cecil County and the Eastern Shore (Salisbury and Easton). Positions including store manager, assistant manager, sales associate/process and ADC attendants
Workforce Development – positions in our social services/workforce development division at various locations including case managers, job placement and rehabilitation services
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Available Positions > Job Description
Assistant Store Manager - Manor (Full Time)
Assistant Store Manager II (ASM 2)
Compensation above base pay rate may be offered based on relevant work experience
Employment is contingent on criminal background check
The Assistant Store Manager II (ASM2) provides direct support to the manager of a Band 1 store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers. The Assistant Store Manager I is responsible for the management of a retail store location in the absence of a Store Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Maintains direct and consistent communication with the Store Manager
Acts as lead greeter to customers and donors
Completes opening and closing duties
Assists in preparing necessary retail forms, including finance and HR paperwork
Assists in training, supervising and scheduling store personnel and volunteers
Assists in achieving or exceeding budgeted sales goals monthly and annually while controlling expenses
Achieves or exceeds production goals and standards
Effectively investigates all accidents and injuries
Maintains a clean and safe environment
Reports known or suspected security or theft problems
Attends monthly store meetings and in-service training as scheduled
Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor
Ensure customers are treated in a fair, courteous and efficient manner
Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory
Processes donated goods in preparation for stocking the sales floor
Assists in all store salvage runs; returning in proper containers (requirement) and documentation
Maintains a professional and courteous attitude at all times
Promotes the mission and values of Goodwill and the Retail division
Ensures the production area meets Kaizen standards
Completes other duties as assigned
EDUCATION AND/OR EXPERIENCE:
· High School diploma or equivalent required
· 2 year prior supervisory experience in a retail or related environment required
SCOPE OF SUPERVISION:
· Directly supervises retail store staff in various roles on shift; Typically supervises between 4 – 12 full and part time employees per shift
· Employees under scope of supervision are in same location
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Bilingual in English and Spanish preferred
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to complete tasks and assignments with numerous interruptions and little direct supervision
Ability to communicate clearly in person and on the telephone
Ability to provide and understand verbal instructions
Strong supervisory and customer service skills
Strong marketing and merchandising ability with knowledge of clothing and fashion trends
Commitment to team building and improvement processes
Self-starter attitude with flexibility to learn new job responsibilities
Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
May be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.