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ABOUT GOODWILL: Goodwill Industries of the Chesapeake, Inc. has enjoyed over 94 years of history in the Baltimore area helping others help themselves. Goodwill collects reusable items for resale in our retail stores, trains people for work and living skills and instills dignity and purpose in countless people’s lives. Today, we employ more than 800 individuals; operate more than 25 retail stores throughout Baltimore City, Baltimore County, Anne Arundel County, Cecil County, Harford County, Howard County and the Eastern Shore; 9 career development sites and provide a variety of commercial services at several locations. Most importantly, we annually provide services to more than 30,000 people in need of assistance because of physical, mental or other social barriers and we place over 2,400 people in jobs giving them “not a charity, but a chance”.

We understand that without dedicated and hardworking employees, our mission would be impossible to achieve. We look for passionate and enthusiastic employees to fill full-time and part-time positions throughout our organization. We strive to be an “Employer of Choice” through various programs, including physical and financial wellness and our partnership with Vehicles for Change. 

We offer a variety of health and welfare benefits, including medical, dental and vision insurance, 401l investments, company paid life insurance and company paid long term disability. We also offer supplemental plans which are employee paid. We are proud to offer family and domestic partner coverage for some benefit plans. We also provide paid vacation time, paid holidays and paid sick time. Benefits coverage and plans are based on certain eligibility criteria.

Goodwill Industries of the Chesapeake, Inc. prepares people to secure and retain employment and build successful independent lives.

Simply put, it’s good to work at Goodwill!

Goodwill Industries of the Chesapeake, Inc. is an equal opportunity employer. Job offers are contingent on a criminal background check and drug test.  Additional pre-employment conditions may be required based on specific positions, requirements and responsibilities and will be indicated in the job listing.  

NOTE TO APPLICANTS: Please consider the job location when reviewing open positions and apply for those jobs which you can travel to. All job locations are included in the listing.
Positions are grouped by function as follows:

Administration – positions in Accounting, Administrative Support, Human Resources and Marketing

Commercial Services – positions at our custodial contract sites, including SSA Administration in Woodlawn and Fort Meade

Recycling Center/Operations – positions at our recycling center in Linthicum such as truck drivers, forklift operators and material handlers

Retail Stores – positions are various store locations in Baltimore City, Baltimore County, Harford County, Howard County, Anne Arundel County, Cecil County and the Eastern Shore (Salisbury and Easton). Positions including store manager, assistant manager, sales associate/process and ADC attendants

Workforce Development – positions in our social services/workforce development division at various locations including case managers, job placement and rehabilitation services

Please click on the available links below to apply for jobs.

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Available Positions > Job Description

Rehabilitation Counselor - Carroll County  (Full Time)
Job Type: Workforce Development

  • JOB SUMMARY: The Rehabilitation Counselor is responsible for assessing needs, designing and implementing rehabilitation activities, and counseling individuals to maximize the independence and employability of persons coping with personal, social, and vocational difficulties that result from physical, mental, and/or social disabilities. Conducts outreach in the community to share program information and generate referrals.  Develops, manages and maintains consumer caseload. 


  • Assist Program Coordinator with development of rehabilitation services.
  • Develop, manage and maintain an appropriate caseload
  • Instructs life skill class and provides 1:1 rehabilitation support.
  • Document in the participant’s chart the rehabilitation assessment, IRP, contact notes, meetings, and monthly progress reports, including completing Direct Service Tickets.
  • Prepare and maintain all records and case files in compliance with applicable federal, state or accreditation standards; including, but not limited to documentation such as participant’s  personal and eligibility information, services provided, narratives of consumer contacts, and relevant correspondence.
  • Develop rehabilitation plans that fit participant’s  values, strengths, limitations, and goals
  • Monitor and record participant’s progress to ensure that goals and objectives are met; adjust goals as necessary to achieve this.
  • Confer with participants to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.
  • Coordinate with employment specialists, physicians, psychologists, mental health therapists, and other professionals to develop and implement rehabilitation goals.
  • Arrange for physical, mental, academic, vocational, and other evaluations to obtain information for assessing participant’s needs and developing rehabilitation plans.
  • Develop and maintain relationships with community referral sources, such as therapists, schools, and community groups; including conducting outreach at other community service provider locations, health and treatment centers, workforce development programs and other community locations to share program information and generate referrals.
  • Locate resources to assist consumers live and work more independently
  • Advocate for the rights of participants to live and thrive in the community and work in the job of their choice. 


  •  Bachelor’s degree required.  Bachelor’s degree in Social Science, Human Services or related field preferred with one year relevant experience in social/vocational services or mental health counseling required.  If Bachelor’s degree is not in the preferred field of study, a two year minimum of relevant experience in social/vocational services or mental health counseling is required. 
  • Experience in developing and writing treatment plans and developing documentation according to Medicaid standards are preferred.  


  • Certified Psychiatric Rehabilitation Practitioner (CPRP) preferred
  • Must possess a current valid driver’s license and be fully insured according to Maryland law. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Knowledge, skills, physical ability and mental capacity to perform the typical duties and responsibilities include: 


·        Psychology, Therapy, and Counseling

  •   Customer and Personal Service

·        Clerical

·        Computer and Electronics 


·        Active Listening

·        Social Perceptiveness

·        Monitoring

·        Critical Thinking

·        Coordination and Service Orientation

·        Writing and Reading Comprehension

·        Time Management

·        Assertiveness 


·        Oral Comprehension and Expression

·        Speech Clarity

·        Written Comprehension and Expression

·        Inductive and Deductive Reasoning 

Work Activities:

·        Organizing, Planning, and Prioritizing Work

·        Assisting and Having Empathy for Others

·        Establishing and Maintaining Rapport and Interpersonal Relationships

·        Getting Information

·        Communicating with Supervisors and Coworkers

·        Communicating with Persons Outside of Organization

·        Documenting/Recording Information

·        Evaluating Information to Determine Compliance with Standards

·        Making Decisions and Solving Problems

·        Resolving Conflicts and Negotiating with Others




Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and files.  Walking and standing are occasionally required.  Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons         


Travel Requirements:

Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland).  In some cases, long-distance travel, including overnights may be required but is typically planned in advance.  In some cases, travel may be unplanned. 


          Up to 75% of working time 

          Must have access to own personal transportation for travel required





General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions.  The noise level is usually quite.

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