Senture has been delivering transformational contact center services and solutions on a global level across a dynamic range of industries. Senture is the largest pure-play Contact Center in the federal government today, providing fundamental support that is paramount for a citizen-first experience. Our accelerated and continual growth has provided us with greater opportunity to serve our industry partners and clients on a Federal, State and Local level.

As a values-driven, nimble organization with a central vision, we continue to expand our services and best practices on a commercial level. Senture continues to secure its place as a disruptive thought innovator in customer satisfaction across multiple commercial verticals, including healthcare, hospitality and tourism, and financial services. By building strong relationships with our employees, clients, and – ultimately – the citizens we serve, we create a productive culture empowered to accomplish missions in meaningful ways. At Senture, we pride ourselves in having not only an excellent customer experience but also an excellent employee experience.

Below is a list of our current openings. Please select one of the categories below to explore and apply to our opportunities

Ready to learn more? Check out this video about the Senture opportunity!

What to expect:  Please review our current openings and apply to those you are interested in.

You will be asked to complete a series of skill assessments, an internet speed test, and background check authorization. These steps are required before advancing in the application process.

Your application will be assigned to a recruiter who will reach out for an interview and to discuss Senture opportunities. Please note it may take up to 48 hours to receive a response.

If extended an offer, employees will be asked to provide the following upon their start date:

• Approved identification for I9
• Copy of high school diploma, GED, or college transcripts.
• Some contracts may require a copy of birth certificate.

We highly recommend locating these documents now in case you are extended an offer. If you do not have these documents, start of employment may be delayed until the information can be provided.

If you have questions or need assistance with your application, don't hesitate to get in touch with careers@senture.com

EOE/Vet/Disabled

IT Helpdesk Technician  (Full Time)
Corporate: IT

This posting is for multiple positions. Candidates should have a flexible schedule as shifts will vary.

Advanced computer knowledge including but not limited to: intermediate repair, advanced troubleshooting. Office 365, basic telecom, intermediate networking, active directory. People skills, positive attitude, and willingness to work with other departments. Ability to work in a fast-paced, ever-changing environment, that may require continuous hours of standing and moving equipment. Must work on-site, weekend hours. A focus on customer service and strong communication skills necessary.

Experience as a Help Desk Technician preferred

Experience with Telecom Solutions support such as Call Recording Systems and PBX

Proficient with current Microsoft OS and Microsoft Networking. Able to lift 40lbs

Microsoft or Cisco Certifications a plus.

Good communication skills written and verbal

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.