Sales Associate  (Full Time)
Location: Farmington, CT
Department: Sales
Date Posted: December 21, 2023

Overview TEST

The role of a Sales Associate is to create an engaging shopping experience for our customers while working in a place where you can share your love for music, design and style and interact with people in a real and authentic way.

Experience + Qualifications

Deeply understands and loves our customers and brand

Builds relationships naturally, embraces individuality and diversity

Engages with social media across multiple platforms, connecting with others over shared passions

Knows what current trends and products inspire our customers

Eager to develop new skills and is responsive to feedback

Roles + Responsibilities

Customer Experience

Initiates conversation and interacts with the customer in an authentic, personalized way

Utilizes technology to enhance the customer's experience

Shares advice, product knowledge and personal experiences to engage with the customer

Suggests alternate products, complementary pieces, outfitting tips, or styling ideas based on the customer's personal style and interests

Communication + Collaboration

• Exhibits a willingness to learn and adapt, maintaining an ongoing connection with the customer
• Collaborates with management and peers, sharing good ideas with the team and actively participating in daily meetings, store projects and brand focuses
• Contributes to the team by being positive, respectful and helpful to others

Merchandise + Product Knowledge

1. Knows what's new and what's selling well throughout the store and shares that knowledge with the customer
2. Well-informed on events and special offers in-store and online, providing customers with a seamless shopping experience
3. Maintains our visual and display standards and ensures the selling floor is well-stocked

Business Acumen

• Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results
• Assists in the completion of daily projects while keeping the focus on the customer experience
• Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures

During the hiring process, you might be asked to complete a video introduction, an opinion survey, or asked to join us at a Hiring Event.

Want to learn more about our brand and the amazing people that work at our company?Check outour website.

Our company will make reasonable accommodations available for applicants with disabilities if required. Please notify us if an accommodation is needed.

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